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Holiday Inn Express & Suites Billings by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Billings by IHG

Exterior
Spa
Indoor pool, pool loungers
Free daily continental breakfast
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3431 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, Advanced Care Hospital of Montana
    ‪12 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Billings by IHG

This hotel features an indoor pool, a 24-hour fitness centre and a hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Billings by IHG offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Billings by IHG. During your stay, you're just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana
Holiday Inn Express & Suites Billings by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Billings by IHG also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Billings Hotel
Holiday Inn Express Billings
Holiday Inn Express Suites Billings
Holiday Inn Express Suites Billings by IHG
Holiday Inn Express Suites Billings an IHG Hotel
Holiday Inn Express & Suites Billings by IHG Hotel
Holiday Inn Express & Suites Billings by IHG Billings
Holiday Inn Express & Suites Billings by IHG Hotel Billings

Holiday Inn Express & Suites Billings by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 402 out of 553 reviews
Rating 8 - Good. 116 out of 553 reviews
Rating 6 - Okay. 18 out of 553 reviews
Rating 4 - Poor. 8 out of 553 reviews
Rating 2 - Terrible. 9 out of 553 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tamara, Glendive

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff clean large rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about our stay was great from breakfast to bedtime
Stayed 1 night in Dec 2025

10/10 Excellent

DANIEL

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Room was clean. Workout area and pool were excellent. Great breakfast with gluten free options. Very affordable for what you get.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and helpful. Room was clean. Breakfast was good and fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, good central location.
Stayed 2 nights in Dec 2025

10/10 Excellent

DANIEL

Stayed 1 night in Dec 2025

10/10 Excellent

Ana Maria, Amarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 7 nights in Nov 2025

10/10 Excellent

molly E

Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very pleasant!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory, Colorado Springs

Stayed 1 night in Nov 2025

8/10 Good

Hawkan Haakanson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hawkan Haakanson

Stayed 1 night in Oct 2025

6/10 Okay

Jay

Travelled with partner
The fridge was broken and made horrendous whistling sound. TV screen was so dark we could barely see what was on the screen.
Stayed 1 night in Oct 2025

4/10 Poor

Sergey

Travelled with family
Had bugs in room
Stayed 1 night in Sep 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. Our tv was very dim and no way to adjust it. Apparently many of the tvs in the hotel have had issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025