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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property

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Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

On the beach, white sand
Property video
View from property
Exterior
Outdoor dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Plaza Lagoi
    ‪3 min walk‬
  • Place, Lagoi Bay Beach
    ‪5 min walk‬
  • Place, Lagoi Bay Lake
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View (Terrace)

Room, 1 King Bed, Pool View (Terrace) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View (Terrace)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View (Terrace)

Room, 2 Single Beds, Pool View (Terrace) | View from room

Room, 2 Single Beds, Pool View (Terrace)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Ocean View (Terrace)

View from room

Room, 1 King Bed, Ocean View (Terrace)

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Ocean View (Terrace)

Room, 2 Single Beds, Ocean View (Terrace) | View from room

Room, 2 Single Beds, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 300 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Ocean View

  • 300 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Ocean View

  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Oceanfront

  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Ocean View (Cabana)

Deluxe Suite, Ocean View (Cabana) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, Ocean View (Cabana)

  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Bintan, Lagoi Bay

Family fun on the beach, with 3 outdoor pools, near Plaza Lagoi
Spend the day catching some rays at the beach, relaxing by one of Four Points By Sheraton Bintan, Lagoi Bay's 3 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 52-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Four Points By Sheraton Bintan, Lagoi Bay, you're just a quick walk from Plaza Lagoi. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Indulge with reflexology, deep-tissue massages or facials at the spa
  • Services include a children's club, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Plaza Lagoi and 4 minutes on foot from Lagoi Bay Beach
  • Free ferry terminal shuttle service
Four Points By Sheraton Bintan, Lagoi Bay offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Four Points By Sheraton Bintan, Lagoi Bay. Self parking is free.

This 4-star Bintan hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Four Points By Sheraton Bintan, Lagoi Bay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 100
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Bintan, Lagoi Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Bintan, Lagoi Bay offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 135 reviews
Rating 8 - Good. 35 out of 135 reviews
Rating 6 - Okay. 10 out of 135 reviews
Rating 4 - Poor. 2 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ee Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025

8/10 Good

Qiong

Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Stayed 2 nights in Sep 2025

10/10 Excellent

Ranya

Stayed 1 night in Sep 2025

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant getaway.

Amazing hotel near the beach.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

riz

Stayed 2 nights in Sep 2025

8/10 Good

Johnathan

Stayed 2 nights in Sep 2025

10/10 Excellent

Kermaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, such a good place for families to visit
Stayed 2 nights in Aug 2025

10/10 Excellent

sevina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again.
Stayed 6 nights in Aug 2025

8/10 Good

Kwok Kei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Yee Chung

Travelled with family
Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Stayed 2 nights in Aug 2025

10/10 Excellent

Sue Phay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Hian Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a family beach vacation
Stayed 2 nights in Jul 2025

10/10 Excellent

LiChen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Jul 2025

10/10 Excellent

NANA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 2 nights in Jul 2025

10/10 Excellent

D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Excellent staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in Bintan with a beautiful pool and right by the sea!
Stayed 1 night in Jun 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pantelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my most relaxing holidays

The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
Stayed 3 nights in Jun 2025