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Hotel Indigo Bintan Lagoi Beach by IHG

5.0 star property

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Photo gallery for Hotel Indigo Bintan Lagoi Beach by IHG

2 outdoor pools, free pool cabanas, pool loungers
Chapel
Meeting facility
Property amenity
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Gurindam Street 12, Plot B3-01, Lagoi Tourism Area, Riau Islands, Bintan, Bintan, 29155
  • Place, Lagoi Bay Lake
    ‪3 min walk‬
  • Place, Plaza Lagoi
    ‪8 min walk‬
  • Place, Lagoi Bay Beach
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)

Room options

View all photos for Premium Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View

  • 102 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Ocean View (Outdoor Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Ocean View

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Private Pool)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Garden View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View (Outdoor Bathtub)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Ocean View (Outdoor Bathtub)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Bintan Lagoi Beach by IHG

Luxury hotel on the beach, with 2 outdoor pools
At Hotel Indigo Bintan Lagoi Beach by IHG, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy kayaking.
Hotel Indigo Bintan Lagoi Beach by IHG offers 120 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Indigo Bintan Lagoi Beach by IHG, you're just a quick walk from Pulau Marawang. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and kayaking
  • Just a 3-minute walk from Lagoi Bay Lake and 11 minutes on foot from Plaza Lagoi
  • Airport pick-up shuttle service available for a fee
Sit back and relax on the beach with complimentary cabanas, umbrellas, and beach club on site (surcharge). Cool off in one of the 2 outdoor swimming pools at Hotel Indigo Bintan Lagoi Beach by IHG, and enjoy amenities such as a children's pool and a 24-hour fitness centre.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bintan hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 11:00 AM.
Hotel Indigo Bintan Lagoi Beach by IHG has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach club
  • Children's pool
  • Kayaking
  • Paddleboard
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Baby monitor
  • Children's pool
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • In a nature reserve
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • High-pile carpet in room
  • Lift
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 buildings
  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Indigo Bintan Lagoi Beach by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1000000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Indigo Bintan Lagoi Beach by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Indigo Bintan Lagoi By Ihg
Hotel Indigo Bintan Lagoi an IHG Hotel
Hotel Indigo Bintan Lagoi Beach by IHG Hotel
Hotel Indigo Bintan Lagoi Beach an IHG Hotel
Hotel Indigo Bintan Lagoi Beach by IHG Bintan
Hotel Indigo Bintan Lagoi Beach by IHG Hotel Bintan

Hotel Indigo Bintan Lagoi Beach by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 55 reviews
Rating 8 - Good. 6 out of 55 reviews
Rating 6 - Okay. 1 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Dominique

Stayed 3 nights in Sep 2025

10/10 Excellent

Xie

Stayed 3 nights in Jun 2025

10/10 Excellent

Eldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was superb. Recommend to get the prepaid dinner option as you can cash out to the standard menu any night. Satay bar was fantastic experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

Huanhuan

Great place, will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jared

Stayed 3 nights in Jul 2025

10/10 Excellent

Lynette

Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice relaxing stay

The staff has been very friendly and very helpful! We love how we can cross over to holiday Inn for the kids activities while the hotel has the best swimming pool view!
Stayed 3 nights in May 2025

10/10 Excellent

FREDERIC

Stayed 2 nights in May 2025

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice one - great service , and surrounding
Stayed 2 nights in May 2025

8/10 Good

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic get away fir long weekend

Excellent from top to bottom but breakfast and dinner service was slow and personnel still unsure what to do and how to serve. More training needed. EG- my Soup for starters arrived at the same time my Leg of Lamb. Waiter had no idea which he should give me first. Laughable but please at a 5 Star !!
Stayed 4 nights in Apr 2025

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three generations on holiday

Three generations stayed at the Hotel Indigo for a week and we had a fabulous time. The hotel is spotless and beautifully designed. We had a fabulous round bath in the window with great views over the beach. The food was excellent, so much so that we didn’t leave the hotel all week. It is situated on a site with a Holiday Inn and you can use all their facilities as well including a really good children’s play area. There are two pools plus a children’s pool so ideal for families.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jaehyuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing Long Weekend

Relaxing stay with attentive service. The resort grounds are lovely and new, and facilities are well spread out. Food quality was ok given the price and the prices of treatments at the spa (at the neighbouring Holiday Inn) were very affordable. The only downsides were the smell (liken to wet dog smell) that greeted us when we first entered our garden pool suite. It took some airing and a dehumidifier supplied by the resort to mediate the matter plus the safe that kept malfunctioning. Otherwise, everything else made for a lovely long long weekend in Bintan.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yoonji

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, only opened last October. Room was so well equipped. Lovely beachside restaurant, great food. Friendly staff. Beautiful grounds, pools were amazing. Beach and sea beautiful. I cannot praise this hotel too highly. Highly recommend it for a lovely relaxing holiday.
Stayed 3 nights in Mar 2025

10/10 Excellent

Caiyuan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good but so random!

A nice resort in a beautiful location, but... Service is totally random. I suspect it's the first hospitality operation by the developer with very few hospitality professionals on site. Loads of young staff doing who knows what. They are very polite but most of them have no idea about customer service. They are out of towels every time you arrive at the pool. They ration toilet paper like it's gold (I'd get it if you were catering for Germans but there were none to be seen). Also, the same housekeeping crew left their master key in our room one day! One evening had to walk out of the restaurant without eating as the starters hadn't arrived after 90 minutes. But then there is the big one! For all the big men out there.Their toilets are these eco-friendly things that are so tight that you have to choose if you are going for number 1 or number 2. If going for #2 your average size buddy will be hanging out over the edge of the seat.
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Klaus, Bad Honnef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan Chuang-Yung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indigo @ Bintan Lagoi Beach is a newly opened hotel as of October 2024 and an absolute gem. There are some ongoing works as of December 2024 and the list of water related activities can increase. The main standouts are the amazingly designed rooms. Each is an ocean view with wood and island living themes. They are aesthetically pleasing and you’ll want to spend as much time in the room as much as the restaurant, pool and other areas. Getting around is easy and walkable. Bikes and buggies are available! We rode the bikes to and fro from our hotel room to the restaurant called Sugarbeats. The food is outstanding. We did not even need to leave the property once because of the quality and taste of the food. Recommended is the local Indonesian dishes where the chef excels in. Other fare options were good too! 5/5 will revisit!
Stayed 2 nights in Dec 2024