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Best Western Carlton Suites

2.5 star property

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Desk, iron/ironing board, free WiFi, alarm clocks
Free daily buffet breakfast
Lobby
Desk, iron/ironing board, free WiFi, alarm clocks
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
140 State Farm Pkwy, Homewood, Birmingham, AL, 35209
  • Place, Samford University
    ‪3 min drive‬
  • Place, Red Mountain Park
    ‪4 min drive‬
  • Place, University of Alabama at Birmingham
    ‪5 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪14 min drive‬

Room options

1 King Bed Suite Wifi Microwave Refrigerator Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queen Bed Suite with Shower Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Accessible-Suite Queen Bed, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, Multiple Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 King Bed Suite Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Mini 2 King Bed Suite with Shower Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Double Bed Suite Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Carlton Suites

This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Best Western Carlton Suites offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Carlton Suites. During your stay, you'll be close to Birmingham Zoo. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from University of Alabama at Birmingham and 8 minutes from UAB Hospital
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Carlton Suites. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1995
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Cash Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Carlton
Best Western Carlton Suites
Best Western Plus Carlton
Best Western Plus Carlton Suites
Best Western Plus Carlton Suites Birmingham
Best Western Plus Carlton Suites Hotel
Best Western Plus Carlton Suites Hotel Birmingham
Carlton Best Western
Carlton Suites
Best Western Plus Carlton Hotel Birmingham
Best Western Birmingham
Birmingham Best Western
Best Carlton Suites Birmingham
Best Western Plus Carlton Suites
Best Western Carlton Suites Hotel
Best Western Carlton Suites Birmingham
Best Western Carlton Suites Hotel Birmingham

Best Western Carlton Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 96 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ayesha

Liked: Staff & service, amenities
Disliked: Cleanliness
The room bathroom toilet was dirty and it had rusty screws sticking out the shower wall where someone broke off the handle, the ceiling was cracking over the bed, and ants was all over the bathroom. It was an ok stay, for the price i paid i expect better conditions it was room 224
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

6/10 Okay

cynthia

Room was ok floor very dirty
Stayed 1 night in Jan 2026

10/10 Excellent

yolanda

Travelled with group
Nice and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Keyana

Stayed 4 nights in Dec 2025

8/10 Good

Pamela

Stayed 1 night in Dec 2025

6/10 Okay

Latonya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room overall was very pleasant and clean but it had aroma of marijuana in it
Stayed 1 night in Dec 2025

4/10 Poor

Enyeto

Stayed 1 night in Dec 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service
The bathroom fixtures were falling off the wall. When I reported it to the front desk he said thank you and hung up the phone. This is the 2nd Best Western we have stayed at the was ‘pet friendly’ but they put us in rooms that are substandard. The room in Dothan had a filthy carpet and smelled like wet dog. We pay an extra fee to bring our well behaved dog and expect the same type of room if we didn’t have a pet with us, not a smelly, scratched up room. We won’t be staying at a Best Western again. I reported this to both places
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

8/10 Good

Terrence

Stayed 1 night in Oct 2025

4/10 Poor

Shane

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
This was the second time we've stayed here but won't do a third time due to the lack of room cleaning and maintenance. First the highlights. The room was large, with a sofa, bigger than dorm size frig, nice size counter and bar sink. This hotel is pet friendly. The grounds surrounding the property (not on the hotel property) is great for walking the dog. There is a grove of pines that we walked along vs. typically walking around and around a parking lot. The parking lot was well lit. There's an awesome sushi place within 3 minutes (and several other restaurants ) easily walkable and the service and food was great. Now for the negatives. The ceiling in the shower room has mild growing on it and also mold growing pretty thick around the safety bar. The flip security lock inside the door was broken and parts were missing. The floor (nice LVT) was extremely dirty. You couldn't see it due to the color of the tile however I wiped up some water off the floor and the rag was filthy. It's been a long while since it's had good cleaning. The king size bed was ok but needs replacing as we rolled a bit to the middle. It is pet friendly. However when you check in a sign on the front counter clearly states the pet fee is $20 per night, per pet. Plus you sign the electronic card reader which also states it's $20. We were charged $24 so not sure why that is. The indoor pool was not working/closed. So due to these maintenance items and cleanliness issues, we won't stay again.
Mold
Filthy floor
Broken security lock
Stayed 1 night in Nov 2025

8/10 Good

Billy

Stayed 1 night in Nov 2025

10/10 Excellent

Ladarius

Stayed 1 night in Nov 2025

10/10 Excellent

Isabelle

Stayed 1 night in Oct 2025

10/10 Excellent

John Michael

Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
We always stay here on are travels and enjoy the location and facilities
Stayed 1 night in Oct 2025

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 2 nights in Aug 2025

10/10 Excellent

John Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me amd my kids stayed 1 night and had no issues. Beds were super comfy, room was clean, great water pressure. Overall 10/10
Stayed 1 night in Oct 2025

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a peaceful stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Leah

Travelled with family

Not worth the nightly price

Employees were friendly enough, but the hotel is definitely not handicap accessible. We brought my handicap, mother and struggle to find close parking, and the only elevators were in the middle of the hotel, which made it hard for her to get back-and-forth. The indoor pool was not heated. It was freezing so we couldn’t even swim. The room was subpar, not worth the amount I paid nightly. Beds were super hard and too firm. The door wouldn’t shut without force so we were concerned for our safety. The only thing good was that it was in a convenient location, so there was plenty of food and shopping around to enjoy.
Stayed 2 nights in Oct 2025

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking area and everything was safe, well kept. The rooms were excellent. Clean, comfy, and had all the basics. Breakfast was pretty decent as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Gina, Defuniak Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean! Very quiet in the hallways and friendly staff!
Stayed 1 night in Oct 2025