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Leonardo Royal Hotel Birmingham

4.0 star property
VIP Access

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Photo gallery for Leonardo Royal Hotel Birmingham

Exterior
Reception
Gym
Reception
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
245 Broad Street, Birmingham, England, B1 2HQ
  • International Convention Centre
    ‪3 min walk‬
  • The Mailbox
    ‪5 min walk‬
  • Utilita Arena Birmingham
    ‪5 min walk‬
  • Birmingham (BHX)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double or Twin Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Desk, laptop workspace, blackout curtains, soundproofing

Superior King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Desk, laptop workspace, blackout curtains, soundproofing

Executive King Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Leonardo Royal Hotel Birmingham

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Leonardo Royal Hotel Birmingham offers 445 air-conditioned accommodations with a hairdryer and an iron/ironing board. 28-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access.

Leonardo Royal Hotel Birmingham 's great location gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Grill on Broad Street
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have really good things to say about the accommodation, from the spaciousness and comfy beds to the overall comfort and cleanliness
  • Just a 4-minute walk from International Convention Centre and 5 minutes on foot from Library of Birmingham
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the eco-certified Leonardo Royal Hotel Birmingham . Parking is available for a fee.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
The Grill on Broad Street – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 18.50 per day)

Food and drink

  • Daily buffet breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grill on Broad Street

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 18.50 per day
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Birmingham Jurys Inn
Jurys Birmingham
Jurys Birmingham Inn
Jurys Inn Birmingham
Birmingham Jurys Hotel
Jurys Hotel Birmingham
Jurys Inn Birmingham Hotel Birmingham

Leonardo Royal Hotel Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1689 out of 2671 reviews
Rating 8 - Good. 589 out of 2671 reviews
Rating 6 - Okay. 207 out of 2671 reviews
Rating 4 - Poor. 93 out of 2671 reviews
Rating 2 - Terrible. 93 out of 2671 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Meng

Travelled with family
Disliked: Staff & service

Terrible stay

I asked for an additional duvet when we checked in at 5:00pm . I let the receptionist put it in my room and then we went out. We came back at 10:30 but no duvet. I asked for several times and until 12:00 I was given some sheets. We had a terrible sleep without a proper duvet. When we check out in the morning. I phoned the receptionist to ask if I can put my luggage in the storage. They said yes. Then I checked out at the reception, trying to leave the luggage with them . But I was told the storage room is full and they can’t help me with that! I insisted to speak to the manager, who found a room for me to put my luggage finally. The receptionists are not helpful, insufficient and not feel sympathetic. I will never book leonardo hotel again. Although I booked quite a few times around the world.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Stayed 1 night in Feb 2025

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing on arrival because I had booked breakfast with my deal but it was not shown on my booking. We were given an upgraded room however the TV wasn’t working.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice interiors throughout the property
Stayed 2 nights in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This is an amazing hotel in a great central location. Staff freindly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Glesni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oberall good experience

Hotel was good overall, but breakfast was disappointing - food and drinks were only warm not hot. Good central position
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the utilita arena. Staff were helpful. We arrived early but was able to go to our room. Room was spacious. Downside was breakfast. Long wait for some productsto be refilled.
Stayed 1 night in Mar 2025

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

Great hotel. Excellent location.
Stayed 1 night in Mar 2025

2/10 Terrible

patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is inconsiderate and unhelpful, if there is a word more than terrible then that’s how I describe the staff , and very poor service !! It should be the responsibility of hotel to accommodate the luggage to be left for safety when customers/tourists decide to leave them in order to be able to tour the city . But obviously nothing has been done ..very inconvenient.
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Not great, try elsewhere…

Hotel quality is mediocre but clean and tidy. Lifts were a nightmare, you wait for ages! The staff in reception were great, the bar staff were awful, so slow we gave up in the end! Breakfast was great, probably the best part. Would not stay here again though.
Stayed 1 night in Mar 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

D B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Great stay Will definitely stay again
Stayed 2 nights in Mar 2025

8/10 Good

Jamie Kerr

Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for the arena and also notable was the great attention to detail including provision of a range of glasses and other items for use in the room. We really enjoyed it. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Sharron

Travelled with partner
Liked: Amenities
Excellent location
Stayed 1 night in Mar 2025