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Macdonald Burlington Hotel

4.0 star property

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Photo gallery for Macdonald Burlington Hotel

Front of property – evening/night
Interior entrance
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; local cuisine
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Bullring & Grand Central
    ‪5 min walk‬
  • O2 Academy Birmingham
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪13 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(26 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Macdonald Burlington Hotel

Eco-certified hotel with bars/lounges and 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Bullring & Grand Central and 7 minutes on foot from The Mailbox
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 15 meeting rooms.

WiFi is free in public spaces. The eco-certified Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Scottish Steak House – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
The Burlington Bar – This bar serves breakfast, lunch, dinner and light fare.
The Burlington Lounge – This lobby lounge only serves light fare. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with really beautiful rooms.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Piyush

Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Meryl

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel in central location

Great location,
Stayed 1 night in Apr 2025

10/10 Excellent

Shabana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Anita

Stayed 1 night in May 2025

10/10 Excellent

colin, Hertfordshire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station
Stayed 1 night in May 2025

8/10 Good

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to book again.

A one night stay whilst attending a concert. Very friendly and welcoming staff during my whole stay. Room very clean and bed very comfy. Breakfast was plentiful in quantity and variety of offerings. Cooked breakfast was great and served hot. Surprisingly little noise considering its located right next to a main station. Also very convenient for B:Music (Symphony Hall)
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geraldine

Travelled with family

Great hotel

Amazing room with a shower and roll top bath. Staff very friendly and accommodating. Location excellent across from New Street station and in the centre of town
Stayed 2 nights in Apr 2025

8/10 Good

TENDAYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a couple of nights and it is in a fabulous location very close to the station and a wide choice of places to shop and eat. Aaishish in the restaurant is very friendly and efficient.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from train station but easy to walk to venue for a concert. Bed was too soft, but that’s us. Room smelt slightly musty although very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Excellent staff, nothing too much trouble. Lovely old school hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Lord Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with character. Very spacious room with all amenities, comfortable bed, very good breakfast options and wonderfully convenient for station and exhibition centre.
Stayed 3 nights in Apr 2025

10/10 Excellent

STEVE

Stayed 3 nights in Apr 2025

8/10 Good

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location
Stayed 1 night in Mar 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025