Overall, the house was great - lots of space, beautiful views, easy to find, convenient location.
Cons: The non-pet friendly house had a lot of dog fur in it, on all soft surfaces. It was very agitating to people with allergies.
Under beds, etc. clearly hadn’t been cleaned.
I messaged the host prior to check in asking about the driveway based and prior reviews and the trash because it was a holiday and received NO response, EVER.
Then we received a non-VRBO email from the property management company with check in and check out directions, and it had different check in and check out times - check in as early as four, but as late as six, check out at 10 vs 11. This is a challenge when you are traveling with four children 5 and under. I asked the host about this through the VRBO messaging system, and once again received NO response.
At check in, there was a bag of toilet paper, paper towels, etc., but nowhere near enough for 6 adults and 4 children for 4 days/3 nights (2 dishwasher tabs). if that is all that is provided, ok, but you need to let guests know. Similarly the amenities and the house were not what was described for example, there was not a Keurig. When a house says it is well equipped it should be well equipped.
At the end of the day, I’m giving this a four star because the house was lovely but these issues need to be addressed for this to be a excellent experience