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Lancaster House

4.0 star property
VIP Access

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Photo gallery for Lancaster House

Lobby
Outdoor spa tub
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Billiards

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

View in a map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Place, Hacienda Santa Barbara Mall
    ‪4 min drive‬
  • Place, 93 Park
    ‪4 min drive‬
  • Place, Andino Shopping Center
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down duvets, pillow-top beds, minibar, in-room safe

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 84 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(35 reviews)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(11 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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4.3 out of 5, Excellent, 622 reviews
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About this property

Lancaster House

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. 100-cm LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club, Access to hot tub and a sauna.

Children aged under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Lancaster House. During your stay, you'll be within walking distance of La Castellana National Theater. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Gatsby
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with hot stone massages, body treatments or thalassotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 5-minute drive from Hacienda Santa Barbara Mall and 5 minutes from World Trade Center
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Lancaster House offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A sauna, a library, and a terrace are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Bogotá hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Gatsby – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro 106 – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
Chimney Bar – This piano bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lancaster House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Reviews

Lancaster House Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 571 out of 1008 reviews
Rating 8 - Good. 223 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 68 out of 1008 reviews

Reviews

10/10 Excellent

Lilian, St George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service
Nos encantó todo de este hotel. Volveremos de seguro.
The best breakfast ever
Stayed 2 nights in Jun 2025

8/10 Good

JOSE EUGENIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lilian, St George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicios en general. El personal muy educado y atento. Los cuartos preciosos y limpios. Excelente todo
Stayed 3 nights in Jun 2025

8/10 Good

Ana

Stayed 5 nights in Jun 2025

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. People so friendly and helpful
Stayed 2 nights in May 2025

6/10 Okay

Carlos eduardo

Business traveller
Disliked: Cleanliness, room comfort

Much sound in the night

The room has a sound like a air conditioner all the time I can not to sleep well
Stayed 1 night in Jun 2025

10/10 Excellent

kyle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Panagiotis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very nice experience. The staff at the hotel are excellent. Road noise was non stop in my suite so it was hard to sleep and the mattress felt a little old and lumpy.
Stayed 8 nights in May 2025

10/10 Excellent

Miguel A

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the hosting team, specially Maria Paula (Super host!) she went a couple of extra miles helping us to enjoy every detail and finding solutions to any issue that we may have during our 8 nights stay.
Stayed 7 nights in May 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great vladimir and edgar were very helpful. The gym and breakfast were good too!
Stayed 6 nights in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service
Convenient
Stayed 2 nights in May 2025

10/10 Excellent

Jose F

Stayed 1 night in May 2025

8/10 Good

DeAnna, Palm Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would have like a washer and dryer, They have a dry cleaning services but it it expensive.
Stayed 6 nights in May 2025

10/10 Excellent

Julieth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our last room was amazing, we love it.
Stayed 3 nights in Apr 2025

10/10 Excellent

FELIPE, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for the price!
Stayed 1 night in May 2025

10/10 Excellent

Maria de los angeles, Fort Lee

Stayed 2 nights in May 2025

6/10 Okay

Kartik

Stayed 2 nights in Apr 2025

8/10 Good

Solmarie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Ayudan a unos
Stayed 2 nights in Apr 2025

10/10 Excellent

Julieth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for a couples of days, breakfast was good and staff is very professional. Recommended.
Stayed 9 nights in Apr 2025

10/10 Excellent

Jose J.

Travelled with partner
Liked: Cleanliness, staff & service
Big rooms. Very safe neighborhood. No AC. The bathroom had a funky smell and eventhough it was cleaned every day, the smell didnt go away. Breakfast was great. Service was OK. Sometimes it was a bit slow. We also got charged $13 for loosing the keycard so be aware of that. At least in the US, even the cheapest hotels dont care if you return the key or not, let alone charge extra for loosing the key. And there is a reason. I checked and you can get a pack of 250 rfid keys for $45 at amazon. Thats like 10 cents per key. They really wanted to rip us off. :(
Stayed 10 nights in Apr 2025

10/10 Excellent

Solmarie

Stayed 1 night in Apr 2025

8/10 Good

Carlos, Kissimmee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a very well-located hotel in the city. The suite is large and the bed is very comfortable. Most of the staff are very friendly, except for some waiters and security, who aren't very friendly
Stayed 11 nights in Apr 2025

10/10 Excellent

juan

Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph Leonard, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Concetta, warner robins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and attentive staff!
Stayed 2 nights in Mar 2025