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Sofitel Legend Santa Clara Cartagena

5.0 star property

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Photo gallery for Sofitel Legend Santa Clara Cartagena

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Aerial view
Exterior
Indoor wedding

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Interior view)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed (Interior view)

9.0 out of 10
Wonderful
(26 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

10.0 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down duvets, minibar, in-room safe

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • 216 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Ocean View (Legend Suite)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

10.0 out of 10
Exceptional
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed (Butler Service)

  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(33 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Garden View

Superior Twin Room, 2 Single Beds, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 2 Single Beds, Balcony, Garden View

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Sofitel Legend Santa Clara Cartagena

Colonial resort with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Legend Santa Clara Cartagena. During your stay, you're just a quick walk from Clock Tower. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, aromatherapy or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Steps from Fine Arts and 7 minutes on foot from Clock Tower
  • Airport shuttle service available for a fee
Sofitel Legend Santa Clara Cartagena offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 3531 square feet (328 square metres) and includes conference space. A fitness centre, a steam room, and spa services are also featured at the family-friendly Sofitel Legend Santa Clara Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Colonial Cartagena resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
El Claustro – This restaurant serves breakfast, lunch and dinner.
1621 Restaurant – This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara – This restaurant overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Dining table
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Santa Clara Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 per person
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 49 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sofitel Legend Santa Clara Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1006 reviews
Rating 8 - Good. 144 out of 1006 reviews
Rating 6 - Okay. 33 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YASON WAS AMAZING AT THE DOORBELL SERVICE
Stayed 3 nights in Sep 2025

10/10 Excellent

Stas

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Osvanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , great customer service!
Stayed 3 nights in Sep 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel is a really good hotel within the Walled City. The staff are excellent; I cant recall everyone’s name (and I really wish that I could) but Miguel our butler was top notch. Everyone greets you with a smile and are ready to assist. We were upgraded to a high floor with nice room and great view. There was a slight mixup with the room but we were assisted every step of the way and provided with a free lunch while they rectified the situation and placed our luggage inside of the room. The breakfast at El jardin was good with some delicious coffee. Only two cons; one is after some time you can smell the sewage in the bathroom and the shower sprays water all over the bathroom floor. The Sofitel is within walking distance of everything and you’ll want to stay here if you desire peace and quiet especially after midnight.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique historical hotel offers a perfect blend of charm and character, set around a central courtyard with lush greenery and the soothing sounds of chirping birds. The rooms are modern, clean, and comfortable, providing a relaxing space to unwind. The delicious breakfast buffet is a highlight with freshly cut local fruits and juices—must have a coconut lemonade! Located conveniently within walking distance to the best restaurants in the Walled City, it’s an ideal spot to explore Cartagena. The staff are friendly and helpful. A wonderful retreat for anyone looking to relax and enjoy the beauty of this vibrant city.
Stayed 1 night in Sep 2025

8/10 Good

Abel, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Tremendo servicio y buena calidad.. Muy Bueno
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Marckenson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was simply amazing from staff, food and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Armando J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel boasts an excellent location, extremely friendly staff, and very well-equipped rooms. It offers excellent services such as a spa, pool, and gym. The breakfast is delicious. Highly recommended.
Stayed 2 nights in Sep 2025

8/10 Good

Jaime

Stayed 2 nights in Aug 2025

10/10 Excellent

Luis X Amezcua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a unique experience due to the nature of this hotel property being in the heart of the city of Cartagena! I truly love this property and it’s amenities. I would go back in a heartbeat!
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime E

Stayed 1 night in Aug 2025

10/10 Excellent

George, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very warm, welcoming and professional. The room and facilities are very nice, but we had a few issues with plumbing fixture in the bathroom and water pressure. Other than those issues, everything was excellent. Rooms were maintained well during visit. The hotel restaurants (Jardin and 1612) and bar onsite were excellent. Great stay overall and I do recommend.
Stayed 5 nights in Aug 2025

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities

We expected more

The facilities are nice and well-maintained. The rooms are comfortable, but for the price—twice that of similar hotels—they are basic. We were disappointed with the VIP service for Hotels.com, as we were assigned one of only three or four rooms in the entire hotel without a balcony.
Stayed 2 nights in Aug 2025

10/10 Excellent

kathryn

Stayed 2 nights in Aug 2025

10/10 Excellent

Wilmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style is very nice also the service
Stayed 3 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good experience. The only challenge is the double occupancy rooms are let’s say “unique”
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Stayed 2 nights in Jul 2025

10/10 Excellent

Lianne Skye

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely come back! Worth the money, customer service is excellent and wonderful location, facilities and breakfast food! I couldn’t recommend this enough, don’t think twice about it, just book it!
Stayed 7 nights in Jul 2025

10/10 Excellent

Salvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Eliza

Liked: Cleanliness
Stayed 1 night in Jun 2025