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Umutuzo Lodge Kivu Lake

3.5 star property

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Photo gallery for Umutuzo Lodge Kivu Lake

Outdoor dining
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Rutsiro district, Boneza sector, Boneza, Province de l'Ouest, 9999
  • Place, Parc National des Virunga
  • Place, Gisenyi Beach
    ‪58 min drive‬
  • Place, Rwanda Tourism University College
    ‪60 min drive‬
  • Airport, Goma (GOM)
    ‪66 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 1 King Bed, Lake View

  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Suite

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Suite

Terrace/patio

Deluxe Suite

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 1 King Bed, Lake View

  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 1 King Bed, Lake View

  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Umutuzo Lodge Kivu Lake

At Umutuzo Lodge Kivu Lake, relax by an outdoor pool or hit the private sand beach where you can enjoy motor boating. Housekeeping is available on request.
Umutuzo Lodge Kivu Lake offers 2 accommodations with minibars and complimentary bottles of water. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with separate dining areas.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Umutuzo Lodge Kivu Lake, you're just a quick walk from Kivu Lake. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include free babysitting, free supervised childcare and a concierge
  • On-site recreation includes a private beach, hiking/biking trails and mountain biking
  • 0.1 mi (0.2 km) from Kivu Lake and 30.3 mi (48.8 km) from Gisenyi Beach
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Umutuzo Lodge Kivu Lake such as an outdoor pool and a children's pool.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Boneza hotel.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Umutuzo Lodge Kivu Lake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Boat tours
  • Children's pool
  • Ecotours
  • Hiking/biking trails
  • Motor boating
  • Mountain biking
  • Outdoor pool

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • High chair
  • In-room kitchenette
  • Mini-fridge
  • Musical instrument
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • In the mountains
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Low-height bed (45 centimetre high)
  • No lift
  • Roll-in shower (90 centimetre wide)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Built in 2022
  • Designated smoking areas
  • Electric bike charging
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 AM

Property is also known as

Umutuzo lodge
Umutuzo Lodge Kivu Lake Hotel
Umutuzo Lodge Kivu Lake Boneza
Umutuzo Lodge Kivu Lake Hotel Boneza

Umutuzo Lodge Kivu Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

10/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Majyambere denis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume.
Stayed 2 nights in Mar 2026

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is lovely. Perched on the hillside, you feel like you’re on top of the world every day at breakfast with panoramic view of Lake Kivu. Our cabin was the closest to the lake which offered us unobstructed views from our patio which was the perfect spot to read or watch an incoming rain storm. It was a bit more of a hike uphill to breakfast and dinner but it was worth it. Plus we were also closer to the pool which was really one of the deciding factors why we picked Umutozo. You also have to take an outdoor shower while you’re there! Food was tasty and very fresh, we said hi to the on-site animals a couple of times. We enjoyed chatting with other guests and the owner Philippe at meal times. The staff was also great including Olivier who took us on our excursion to Napoleon Island and was very engaging to talk to on the boat ride there. I do recommend having a 4wd vehicle since there is a substantial amount of driving on unpaved roads required to reach the property. Very much enjoyed our time spent here.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
This is an absolutely beautiful, serene place to stay, you are fully immersed in nature. The lodges are so comfortable and stylish, we slept so well. The food was absolutely delicious. The customer service was excellent. The rooms were spotless, with fabulous lake views. The swimming pool was clean and welcoming in the heat. Lots of activities on offer, you are really cared for.
Pool at the lodge
Lodge
Lake Kivu
View from lidges
Stayed 3 nights in Nov 2025

10/10 Excellent

Océane

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait pour se reposer. Cadre magnifique et cakme, très belle vue sur le lac.
Stayed 2 nights in Jan 2026

10/10 Excellent

TRIFFIN JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer/Häuser sind riesig, auch Familien haben mehr als genug Platz. Highlight ist die Außendusche, vor allem und gerade auch bei schlechterem Wetter. Der Blick über den See, herrlich. Toll fanden wir auch, dass man das Essen an einer langen Tafel einnimmt und so Menschen aus aller Welt kennenlernt. Philippe ist ein toller Gastgeber, der uns viele tolle Tipps für unsere weitere Reise durch Ruanda gegeben hat. Die Tageswanderung mit Philippe als Guide durch die umliegenden Dörfer mit anschließender Bootsfahrt zurück zur Lodge fanden wir wir ganz besonders toll.
Stayed 4 nights in Dec 2024

10/10 Excellent

Clarisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hotel

Magnifique hôtel avec une vue imprenable sur le lac Kivu. Le lodge est splendide et Eric et Philippe ont été tres accueillants et serviables pendant notre sejour. Je recommande très vivement.
Stayed 2 nights in Jul 2024