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The Lodge at Banner Elk

2.5 star property

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Photo gallery for The Lodge at Banner Elk

Front of property
Standard Double Room | 1 bedroom, pillow-top beds, in-room safe, laptop workspace
Pool
Meeting facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Sugar Mountain Resort
    ‪4 min drive‬
  • Hawksnest Tubing Park
    ‪9 min drive‬
  • Beech Mountain Resort
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

1 bedroom, pillow-top beds, in-room safe, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillow-top beds, in-room safe, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Graystone Lodge, an Ascend Collection Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,058 reviews
The price is CHF 100
includes taxes & fees
14 Sept - 15 Sept
Graystone Lodge, an Ascend Collection Hotel

About this property

The Lodge at Banner Elk

Hotel in Banner Elk with free breakfast and fitness centre
A fitness centre, a business centre and conference space are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
The Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Beds feature pillowtop mattresses. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Lodge at Banner Elk. During your stay, you'll be within walking distance of Banner House Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include babysitting, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • 6 minutes by car from Sugar Mountain Resort and 14 minutes from Beech Mountain Resort
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and 4 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3600 square feet (324 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at The Lodge at Banner Elk. The hotel can provide concierge services and wedding services. Self parking is free.

This Banner Elk hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per day (maximum USD1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banner Elk Lodge

The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 330 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Devesh

Travelled with group
Liked: Cleanliness
Nice small hotel near the Sugar Mountain SKI resort.
Stayed 1 night in Feb 2025

8/10 Good

Roberto

Stayed 2 nights in May 2025

8/10 Good

Kenton

Stayed 3 nights in May 2025

10/10 Excellent

Billy Jo

Travelled with partner
Great place.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here many times good location.
Stayed 4 nights in May 2025

6/10 Okay

Sarah

Liked: Cleanliness
Hotel is very dated. Insufficient outlets considering the recharging needs of today's travelers. This could be fixed by adding several lamps with electrical outlet bases. Would not stay here again
Stayed 2 nights in May 2025

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillow not comfortable
Stayed 1 night in Apr 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old property. Needs some repairs. The staff was very friendly. Location was perfect for our trip to Grand Father Mountain and surrounding area. Breakfast was back, scrambled eggs, sausage, gravy, biscuits and some typical breads and stuff. The rooms were quiet, bring your own pillows if you don’t like lumpy ones. I would stay again.
Stayed 2 nights in May 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were as nice as they could be. Room felt safe and was comfortable. It was very convent and close to Boone - making it an affordable option when visiting App State. Breakfast was typical. Coffee in the lobby. Small but adequate fitness center. Close to restaurants and grocery store. Pool was big (not yet open when I visited). There is no elevator and steps were slippery in the rain. Room doors open to the outside. All in all, great value for the price.
Stayed 2 nights in May 2025

6/10 Okay

Ron

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grt. Breakfast variety was good. Very satisfied with everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible place. Pictures are totally different from the website. I have canceled my reservation due to that I have explained them the issue. Several issues with the room, and they don’t want to cancel the night.
Stayed 3 nights in Mar 2025

6/10 Okay

Rhonda

Not that nice
Stayed 1 night in Mar 2025

2/10 Terrible

Sahar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Travelled with family, Business traveller
Liked: Amenities
Great people
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025