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Best Western Plus Waltham Boston

3.0 star property

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Photo gallery for Best Western Plus Waltham Boston

Indoor pool
Lunch, dinner, brunch served; American cuisine, al fresco dining
Exterior
Lunch, dinner, brunch served; American cuisine, al fresco dining
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
380 Winter Street, Waltham, MA, 02451
  • Place, Mass General Waltham
    ‪10 min walk‬
  • Place, Harvard University
    ‪13 min drive‬
  • Place, Fenway Park
    ‪15 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Balcony

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

View all photos for 2 Double Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

Desk, laptop workspace, blackout curtains, soundproofing

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Bed With Balcony Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Balcony, Sitting Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 4

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About this property

Best Western Plus Waltham Boston

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Best Western Plus Waltham Boston offers 100 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Waltham Boston. During your stay, you'll be close to Boston Children's at Waltham. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Copper House Tavern
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Harvard University and 14 minutes from Harvard Square
Best Western Plus Waltham Boston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. The business-friendly Best Western Plus Waltham Boston also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available.

This 3-star Waltham hotel is smoke free.

Guests are served a free buffet breakfast daily.
Copper House Tavern – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Copper House Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0002223080
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western TLC
Best Western TLC Hotel
Best Western TLC Hotel Waltham
Best Western TLC Waltham
Hotel TLC
Best Western Waltham
Waltham Best Western
Best Western Plus Waltham Boston Hotel

Best Western Plus Waltham Boston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 623 out of 1185 reviews
Rating 8 - Good. 273 out of 1185 reviews
Rating 6 - Okay. 121 out of 1185 reviews
Rating 4 - Poor. 77 out of 1185 reviews
Rating 2 - Terrible. 91 out of 1185 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Alexandra

Disliked: Staff & service
Pool heater was not working at the time of our stay earlier this month. I explained that we traveled specifically for the pool so my son could swim for his bday. I was advised to checkout a day early, then call back to speak to the manager regarding a refund for the 2nd night (that we did not stay) and perhaps a partial refund for the first night. I have left multiple messages and no one has even bothered to call me back. Terrible customer service and no way to get a response.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yohanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Clean room and food areas. All well stocked. Hot breakfast with fresh items
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Florence

Stayed 4 nights in Dec 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, as on my past stay, clean rooms, comfy bed, good breakfast, the on-site restaurant is good, unfortunately starting the last week of December, they are adding a $100 deposit at check-in, which while it is refunded upon checkout, could take up to 10 days to post to one's account. It really is a pity, I have to travel to that area twice a month and if it were not for that excessive deposit, I would continue to choose this hotel for my stay.
Stayed 1 night in Dec 2025

2/10 Terrible

Yosef

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In all of my hotels stays I've ever had - this has been maybe the worst. Thank goodness for Expedia customer service who helped out in this unfortunate situation and was able to leave and book elsewhere for rest of days. Problems w/ Best Western: 1. No hot water in shower or sink. Daughter had to take cold shower before school. 2. Bed mattress springs broken, half went down to box spring. Had to sleep on half the bed. 3. Construction happening in room right next door to me. 9am woke up to hammering on the wall and sound of sawing/cutting next door. Construction workers going in and out of rooms and into the elevator (Probably why there was no hot water in my room. Go figure!) 4. heater kept clicking loudly all night, couldn't sleep. 5. Pillows lacking compared to other hotels 6. Microwave had serious problems 7. Smoking smell wafting into hallway area outside the gym downstairs and into the elevators. 7. dirty carpets with weird looking stains. 8. 24/hr coffee bar did not have hot water for tea at nite. It says hot chocolate on the paper they give you, but none to be found. front desk guy tried and also couldn't get the hot water to work and he just left. 8. hotel allows pets. Found dog pee in the elevator after seeing several guests with dogs coming and going. 9. sketchy guests The Good: Breakfast A+. Good coffee, food.one of best in Waltham. Parking,wifi,front desk people worked w/ Expedia to fix the situation and let me leave. Sorry for review, but people need to know
Stayed 3 nights in Dec 2025

10/10 Excellent

Joslyn

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Sabeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, variety of items in the breakfast, dining staff were excellent. Even on Christmas Day they were working with smiles. They were not in haste for winding up. Rooms were very spacious too. Gym has good machines too.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is nice Coffee available 24/7 Unfortunately we were accused of destroying a room Nothing was destroyed Other than this all was good
Stayed 7 nights in Dec 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, bed was comfortable. Staff were all polite and pleasant. Excellent value. Convenient location. Will be staying again. Thanks!
Stayed 1 night in Dec 2025

4/10 Poor

Omar

Stayed 7 nights in Dec 2025

2/10 Terrible

Marc

Stayed 1 night in Dec 2025

2/10 Terrible

shahbaaz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom tub was getting clogged… front desk person did not help by saying maintainence staff was not available…. Overall hotel rooms quality was bad
Stayed 1 night in Dec 2025

2/10 Terrible

Richard

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
I was assigned a room and upon entering there was a guest already in it! Needless to say they were scared when I opened the door. Hotel staff didn't know it was occupied already!!! Then I was given a room without the amenities I paid for next to the elevator. I did not sleep at all from the noise. Serious security issue and lack of organization! Will not be returning.
Stayed 1 night in Dec 2025

4/10 Poor

Skyla

Stayed 2 nights in Dec 2025

10/10 Excellent

Soong Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities
Such a comfortable and pleasant hotel. The staff made us feel right at home, and the location was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Stayed 2 nights in Dec 2025

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Dec 2025

10/10 Excellent

yacir

Stayed 4 nights in Dec 2025

10/10 Excellent

Quezia

Stayed 3 nights in Dec 2025

10/10 Excellent

Mac

Liked: Cleanliness, amenities
It was just right 👍
Stayed 2 nights in Dec 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all was well done
Stayed 3 nights in Dec 2025

6/10 Okay

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room had what appeared to be mold in the hallway ceiling. It was discolored, flaking, and bulging. The bathroom had what looked like severe water damage that was painted over but bulging again. My husband is alergic to mold and immediately began sneezing when we got to the room. We thoughtWe didn't figure out what was happening until our 2nd and last morning. Our refrigerator froze all of our fruit and vegetables we put in there. We did not see a way to turn it down. We could hear hallway noise well and we could also hear a strange intermittent whirring sound. The elevator maybe?
Stayed 2 nights in Dec 2025