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Charlesmark Hotel

4.0 star property
VIP Access

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Photo gallery for Charlesmark Hotel

Standard, One Full Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Interior
Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

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655 Boylston St, Boston, MA, 02116
  • Place, Newbury Street
    ‪1 min walk‬
  • Place, Copley Square
    ‪2 min walk‬
  • Place, Boston Common
    ‪13 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen Cabin (No Windows)

Queen Cabin (No Windows) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Queen Cabin (No Windows)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard, One Full Bed

Standard, One Full Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard, One Full Bed

8.4 out of 10
Very good
(65 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Charlesmark Hotel

Hotel with free breakfast, near Boston Common
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Charlesmark Hotel offers 40 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Charlesmark Hotel's great location. During your stay, you're just a quick walk from Copley Square. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 14 minutes by foot from Boston Common and a 3-minute drive from Northeastern University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. The boutique Charlesmark Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This 4-star Boston hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:30 AM to 11:00 AM.
Charlesmark Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per day); discounts available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 7 floors
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per day (804 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015670351
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not offer in/out privileges for parking.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Charlesmark
Charlesmark Boston
Charlesmark Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel Boston

Charlesmark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 699 out of 1130 reviews
Rating 8 - Good. 264 out of 1130 reviews
Rating 6 - Okay. 105 out of 1130 reviews
Rating 4 - Poor. 29 out of 1130 reviews
Rating 2 - Terrible. 33 out of 1130 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
The staff were super friendly and helpful. Very nice area! The room very comfy for my short stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Stayed 1 night in Oct 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice perks
Stayed 1 night in Oct 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Sep 2025

10/10 Excellent

megan

Stayed 2 nights in Sep 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small dump.
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Stayed 2 nights in Sep 2025

10/10 Excellent

Christiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying in Boston in the Back Bay

Great location for Boston, next to shopping, transportation and within walking distance of many restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newbury st is 2 minutes away, perfect location
Stayed 1 night in Sep 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Ann M

Th
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service
I love this sweet little hotel It has a very European vibe and it’s very cosy The staff are AMAZING They treat me like family
Stayed 2 nights in Sep 2025

6/10 Okay

Libby

Liked: Staff & service
Location is great but our bedroom was in the basement and was not overly clean and had a strong odour in room. Staff were friendly on check in
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
While small rooms, it was a perfect location for our trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, welcoming and kind. The room was clean, bed was comfortable, view was great, bed was comfortable. Perfect location! Easy access to the subway. Walking distance to so many places. Great food choices in area.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Nice little hotel and walkable location to Boston common. Complimentary coffee in morning added bonus. Room nice enough but could hear people above and mattress although comfortable very uneven and could do with changing.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: - Location -friendly staff - restaurant / coffee shop on premises. Breakfast at the restaurant was excellent! - VERY small but comfortable room - good free WiFi The NOT SO good: - Despite the headline claim - breakfast IS NOT included. Very misleading claim. Included is a coffee and pastry but breakfast itself is offered at a 20% discount. - restaurant is nice but does not open until 8 am. Pastries available after 7:30 am. Very late for early risers or business guests. - bed is very small. So was the room. Not really comfortable for couples. - poor security. Anyone can just walk in off the street and gain access to the rooms via the ‘public’ elevator.
Stayed 1 night in Sep 2025

8/10 Good

Harini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good ! 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

LAURIE A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome! The place is cute and everyone was so nice. Knowledgavle about all the are attractions and more. Thank you so much for a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2025

6/10 Okay

Noela

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
This hotel is definitely not 4 star hotel. To start, the lobby is super tight and the service mediocre. Our room was tiny with a fridge that was on the top of a cabinet so you had to be at least 5'10'' to reach it. The room was not made properly: after the first night of our stay the bed was put together as if it was made by a 2 year old. The on-the-go breakfast was a tiny croissant. All in all not 4 stars.
Stayed 2 nights in Sep 2025