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Hampton Inn & Suites Boston Crosstown Center

Property class: 3

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

A buffet area with various food items, a coffee station, and a seating area in the background.
A hotel room with a large bed, a desk with a computer, a television, and a window with curtains.
A modern hotel with a glass facade, multiple floors, and a prominent red sign.
A compact hotel room with a sofa, a small table with a lamp, a kitchenette with a microwave, and a refrigerator.
An indoor swimming pool with a tiled floor, a pool ladder, and a few chairs and plants around the pool area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Northeastern University
    ‪16 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Place, Copley Square
    ‪5 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a lamp.

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A coffee station with a coffee maker, a milk frother, and two coffee cups on a tray.

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a nightstand with a lamp, and a window with a view of a building.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Queen Room

Blackout curtains, iron/ironing board, free cots/infant beds

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(116 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mobility Accessible Two Double Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout curtains, iron/ironing board, free cots/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a chair.

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(129 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and two framed pictures on the wall.

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hampton Inn & Suites Boston Crosstown Center

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Hampton Inn & Suites Boston Crosstown Center gets good marks from our customers. During your stay, you're just a quick walk from Boston Medical Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Northeastern University and a few minutes from Copley Square
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Please note that clothing is optional at Hampton Inn & Suites Boston Crosstown Center.
  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 832 out of 1822 reviews
Rating 8 - Good. 471 out of 1822 reviews
Rating 6 - Okay. 266 out of 1822 reviews
Rating 4 - Poor. 111 out of 1822 reviews
Rating 2 - Terrible. 142 out of 1822 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Shaowen

Liked: Cleanliness, amenities, property conditions & facilities
Not far from the airport, clean and spacious room, decent breakfast, it works out well for my trip.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, comfortable beds and nice staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel would recommend
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall and would stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Excellent Cuban Restaurant on site.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mariana

Excellent room services, the breakfast is very good and variety.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had breakfast 1 morning, but it was very good, fresh, hot.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Karina

Liked: Cleanliness, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
The hotel was fine for my 3 night stay for a special event.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, large selection of eggs, sausage, potatoes, waffles, oatmeal bar, cereals, yogurt, bagels, scones, muffins, fresh fruit, all really good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel even if the location is not the best.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Great location and great service!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff. Great amenities. Great complimentary breakfast. Good onsite restaurant.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Lui Ling

Liked: Cleanliness
Breakfast was fresh and great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Staff pleasant
Stayed 1 night in May 2026
Verified review

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was alright
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leonardo

I said is excellent hotel for stays in Boston
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

George

Clean, great staff, and a nice hot breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
great staff and breakfast was delish!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for business travel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Juana

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff and very good breakfast selection but it is in a cramped space so be prepared to be pushed by other guests that was the only downside is rude guests in the breakfast area.
Stayed 2 nights in May 2026