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Hilton Boston Back Bay

4.0 star property

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Photo gallery for Hilton Boston Back Bay

Lobby
Front of property – evening/night
Lobby
Boating
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Place, Fenway Park
    ‪11 min walk‬
  • Place, Boston University
    ‪2 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Panoramic View)

9.6 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(30 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,686 reviews
The price is CHF 244
includes taxes & fees
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About this property

Hilton Boston Back Bay

Hotel with a restaurant, steps from The Shops at Prudential Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Boston Back Bay's great location gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Shops at Prudential Center and Hynes Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Forty Dalton – This bistro only serves breakfast.
Lobby Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults and USD 19 to 32 for children
  • Self-parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 683 out of 1196 reviews
Rating 8 - Good. 260 out of 1196 reviews
Rating 6 - Okay. 126 out of 1196 reviews
Rating 4 - Poor. 63 out of 1196 reviews
Rating 2 - Terrible. 64 out of 1196 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was perfect!
Stayed 2 nights in Jun 2025

10/10 Excellent

Deena

Stayed 2 nights in Jun 2025

6/10 Okay

Varun

Stayed 10 nights in Jun 2025

4/10 Poor

Blair

Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I felt comfortable in every way, very spacious, clean, no continental breakfast though, otherwise just fine. The entrance is a little small, the lobby not too big either.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, convenient to shops, cafes, restaurants & nearby colleges and attractions.
Stayed 2 nights in Jun 2025

4/10 Poor

Barbara

Cannot get receipts
Stayed 2 nights in Jun 2025

10/10 Excellent

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great for going to Fenway Park.
Stayed 2 nights in Jun 2025

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved our stay at the Hilton Boston Back Bay. Staff was very pleasant and helpful. Room was spotless and comfortable bed. Breakfast was great with a variety of options. Within walking distance to plenty of restaurants and Fenway. Would definitely stay again.
King room
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very convenient and walkable. The restaurant had great options. The only complaint is how terribly cold the lobby was
Stayed 6 nights in May 2025

10/10 Excellent

CYNTHIA

Liked: Property conditions & facilities
Great location and large rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Needs help

The staff were friendly, quick check in and was permitted early check in even when wasnt asked for. But the air conditioning wasnt working and the room was hot and stale. No amenities other than a tv, no fridge, coffee or microwave option
Stayed 1 night in Jun 2025

10/10 Excellent

Jenelle

I wish I knew the gentleman's name at check in. He was so nice and friendly but time conscientious that we wanted to get to our room. Helpful on dinner reservations! Bravo
Stayed 1 night in Jun 2025

4/10 Poor

Scott, Celina

Disliked: Staff & service, property conditions & facilities
Rooms and property not as nice as advertised. Parking not advertised is $69 per night .
Stayed 1 night in Jun 2025

6/10 Okay

Vanesa Maria

Disliked: Staff & service, property conditions & facilities
Ok.
Stayed 4 nights in Jun 2025

4/10 Poor

Grace

Travelled with family
Liked: Cleanliness, staff & service
Won’t stay here again. Room was small, dark, and bathroom had a strong unpleasant smell. Our room keys didn’t work and the battery on the door had to be replaced. We also were unable get out of the parking garage and needed assistance again. It’s a very average hotel but our stay could have been much better.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, spacious room, good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here

This entire stay was HORRIBLE and it was my 30th birthday trip. The only good service we got was when a lovely girl checked us in. After that it was a nighmare. This was May 28-30th, 2025. First off the bathtub was leaking and the leak was so loud we had a hard time falling asleep. I called the front desk 4 TIMES until they answered. They said they would call an “engineer” and HUNG UP. The said engineer never showed. Then the AC broke in the middle of the night. It was blowing hot air and the room got extremely stuffy and suffocating. I called the front desk until they answered and the receptionist said “there’s nothing we can do right now, the entired building AC is broken” There was absolutely no positive customer service, no resolution about if they were working on it, NOTHING. I said okay can we move hotels or what can do? And she said “there’s nothing we can do”. My friend ended up having a an episode of anxiety and we went to the ER. We came back at 4 am and had to sleep in humidity in BOSTON, for $350 a night. Horrible service, do not stay here. It is an old remodeled hotel that was patched up instead of deeply fixed
Stayed 2 nights in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Amenities
Pleasant and attentive employees from the front desk to the restaurant, bar and cleaning staff. They were able to retrieve my phone charger (as I had left it in the room) 4 hours after check out. Kindly held our bags prior to departure. Great location and view from our room. I would definitely recommend staying here while visiting Boston.
Stayed 3 nights in Jun 2025