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Hilton Boston Back Bay

4.0 star property

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Photo gallery for Hilton Boston Back Bay

Lobby
Lobby
Front of property – evening/night
Serves lunch and dinner
Boating

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Hynes Convention Center
    ‪5 min walk‬
  • Fenway Park
    ‪11 min walk‬
  • Boston University
    ‪2 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Panoramic View)

9.6 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(79 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(88 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Corner

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(27 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Boston Back Bay

Hotel with a restaurant, steps from The Shops at Prudential Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Boston Back Bay's great location gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Shops at Prudential Center and Hynes Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Forty Dalton – This bistro only serves breakfast.
Lobby Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults and USD 19 to 32 for children
  • Self-parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 666 out of 1169 reviews
Rating 8 - Good. 256 out of 1169 reviews
Rating 6 - Okay. 123 out of 1169 reviews
Rating 4 - Poor. 63 out of 1169 reviews
Rating 2 - Terrible. 61 out of 1169 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff with a great gym

The staff was very friendly. They lent me a phone charger and I brought it back promptly. I also loved their gym. They had machines, dumbbells', kettle bells, bands, rowing machines, ellipticals, stationary bikes, Bosu balls etc.
Stayed 2 nights in May 2025

10/10 Excellent

Travis

Stayed 1 night in May 2025

4/10 Poor

katrina

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Multiple stays at this property. No more. Our room-Curtains off track wouldn't close, not cleanest, no room service QR, 4 calls to front desk unanswered. 5th call was told someone would bring it. Didn't. online chat with global Hilton team told me to call front desk, didn't care that they wouldn't answer. Coffee machines in restaurant broken. Searching source of downstairs leak, Maintenance banged on door before 8 am (no warning call) demanding to enter despite us not being dressed. No leak in our room anon apology for barging in. Global Hilton team does nothing. Hotel staff shrugs. Confirmed late checkout but staff complained to us to get out early. We will avoid Hilton properties in future. Yes, we live in a self-service world but why pay these prices when even self-service is impossible. AVOIDING HILTON PROPERTIES IN FUTURE.
Stayed 3 nights in May 2025

10/10 Excellent

Guillermo, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Aleysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay ever!
Stayed 1 night in May 2025

4/10 Poor

Wilfred

Liked: Cleanliness, property conditions & facilities
The hotel is good but they charged me extra and couldnt say what for. I understand the 150.00 incidental fee but the extra 125.00 fee and 70.00 parking were not told to me at check in.
Stayed 1 night in May 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

dror

Stayed 1 night in May 2025

10/10 Excellent

Margery

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, friendly front desk staff
Stayed 1 night in May 2025

6/10 Okay

Liza

Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good location. Only minus were the towels. One bath towel had hair stuck in it and a smaller towel had like coffee stains that didn’t wash out.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Stayed 1 night in Apr 2025

2/10 Terrible

Matthew

Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never coming back

Hotel needs better room service and concierge people.
Stayed 2 nights in May 2025

10/10 Excellent

Hector Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 6 nights in Apr 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shawn

Disliked: Staff & service

Not a bad stay.

Hotel was clean clean and quiet, service was okay. At check was not asked at all how the stay was or for any feed back.
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Caitlyn

Liked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Cory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Outstanding breakfast. 3 of 5 elevators not working for a 26 story building on days of my stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

2/10 Terrible

Christine

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

Jaqueline

Stayed 4 nights in Apr 2025