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Holiday Inn Express Boston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston by IHG

Property amenity
Minibar, in-room safe, desk, laptop workspace
Exterior
Point of interest
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
69 Boston St, Boston, MA, 02125
  • Place, University of Massachusetts Boston
    ‪14 min walk‬
  • Place, Boston Medical Center
    ‪19 min walk‬
  • Place, Boston Convention and Exhibition Center
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(46 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Room)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(42 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds

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Exterior
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About this property

Holiday Inn Express Boston by IHG

Hotel with free breakfast, near Boston Convention and Exhibition Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and a safe. 25-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Boston by IHG gets good marks from our customers. During your stay, you'll be within walking distance of University of Massachusetts Boston. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Boston Convention and Exhibition Center and a few minutes from Boston Museum of Fine Arts
  • Airport, cruise terminal and local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. An area shuttle within 4 miles and an airport shuttle (available 24 hours) are available for a fee. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Boston by IHG. Parking is available for a fee.

This Boston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self-parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards and cash
Holiday Inn Express Boston by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Boston by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Oct 2025

10/10 Excellent

Samar

Stayed 1 night in Oct 2025

8/10 Good

Victoria, ROSEBURG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so very helpful and friendly! They gave us suggestions for dinner that turned out to be great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No awning to unload during a noreaster and then elevator was only barely big enough for luggage cart no way anyone else was riding with you
Stayed 1 night in Oct 2025

8/10 Good

Wilner, Norton

Stayed 14 nights in Sep 2025

8/10 Good

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Alittle pricey but,room was good and having a target and many restaurants close by was a bonus
Stayed 1 night in Sep 2025

10/10 Excellent

Mary B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. Coffee Fresh and ground, a little slow waiting only serves two at a time . Afternoon Fresh warn oatmeal cookies very nice. Staff was always helpful . $10 airport shuttle was great and on time. I enjoyed my stay in Boston . See you again
Stayed 4 nights in Oct 2025

8/10 Good

Malgorzata

Stayed 2 nights in Oct 2025

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t use
Stayed 1 night in Sep 2025

10/10 Excellent

Carol, Upland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious like all the Holiday Inns we stay at. Room was clean and supplies for convenience we stayed 7 nights there and used the Uber system to go into downtown we definitely would stay there again if we go back.There is a large shopping center within a short walk also plpkenpkenty ofcrest
Stayed 7 nights in Sep 2025

8/10 Good

Marie

Travelled with partner
Liked: Amenities
Quiet kitchen was good
Stayed 3 nights in Sep 2025

6/10 Okay

Mary, Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. Area was safe. Hotel is over priced for amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is convenient and accessible to airport subway and cruise terminal.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Its very clean an well kept. There were plenty of options for breakfast and the food was very good. Its very close to the subway and just 3 stops from downtown and also reasonably priced. I gave the staff a good rating and most of them were great, but it was a little hit and miss depending on who was on duty.
Stayed 5 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation.
Stayed 4 nights in Sep 2025

8/10 Good

wayne

Stayed 2 nights in Sep 2025

8/10 Good

Luis

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
short walk to metro and some dining. very helpful staff and nice breakfast. would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

cynthia, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was neat and clean. The room was very comfortable unfortunately it was right by the highway so all we heard is road traffic all night long.
Stayed 1 night in Sep 2025

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Sep 2025