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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Property preview
Free daily buffet breakfast
Property amenity
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Place, Revere Beach
    ‪11 min drive‬
  • Place, TD Garden
    ‪12 min drive‬
  • Place, New England Aquarium
    ‪13 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Exterior

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About this property

Holiday Inn Express Boston - Saugus by IHG

Hotel with free breakfast, in the vicinity of TD Garden
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Holiday Inn Express Boston - Saugus by IHG gets good marks from our customers. During your stay, you'll be close to Revere Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from TD Garden and 13 minutes from New England Aquarium
Holiday Inn Express Boston - Saugus by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Boston - Saugus by IHG. Self parking is free.

This 3-star Saugus hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1007 reviews
Rating 8 - Good. 256 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 59 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Marguesen

Stayed 1 night in Jul 2025

6/10 Okay

ANDRONIQI

Stayed 2 nights in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

10/10 Excellent

Haisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Clem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stays!

The stay was very nice. Staff were friendly and accommodating. The AC could have worked better. The pool area was small but well worth it to cool off.
Stayed 1 night in Jun 2025

10/10 Excellent

Zaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!!
Stayed 1 night in Jun 2025

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. clean rooms.
Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is a lot longer than most other hotels with very spacious beds. The TV is huge. Window glazing could do with improvement to keep out more of the traffic noise.
Stayed 1 night in Jun 2025

6/10 Okay

Nanci

Liked: Cleanliness
Room noisy
Stayed 4 nights in Jun 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay at. About 15 minutes (drive) from the train so we needed a car however we planned to have one which is why we chose this hotel. The area is perfect for restaurants and shopping and even being on the highway its easy to get to everything.
Stayed 7 nights in May 2025

6/10 Okay

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to find a place last minute as our B&B was not what we were promised. We found a room for the week and staff were very friendly and helpful. If we needed anything, they were always accommodating. Everything was clean and ready to go. It’s in a very convenient location between Boston and Salem (about 20 minutes either way depending on traffic).
Stayed 5 nights in Jun 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The front desk was helpful when we had questions, house keeping did a great cleaning our room each day, and the breakfast was wonderful with a variety of foods.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Took.a star off of the overall because the pool was not open
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent stay overall

Check in took a very long time and the place was in need of an update (for example, chrome in the bathroom was rusted), but the most important things were good. Quiet room, comfortable bed, and convenient location. Plus, the breakfast was well-stocked.
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Staff & service, property conditions & facilities, room comfort
Friendly front desk staff. Large king room. Sent me to great restaurant for dinner (110 Cafe). Good stay.
Stayed 1 night in Jun 2025

4/10 Poor

Roberto, Avondale

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the BEST experience! The front desk customer service representatives were excellent. Johnathan went above and beyond to make sure our first time in the Boston area was welcoming. He offered us maps and brochures for our day trip to Salem which came in handy! He always asked us about our plans and it was like having a local friend we could ask advice or get recommendations. Definitely would recommend staying here. Accommodations were clean every day. Good selection for a quick breakfast bite and convenient location for what we needed.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
The room is perfectly serviceable, comfortable, and convenient. The hotel is just 20 minutes from Logan, assuming no traffic. However, the room we had had a connecting door to the next room (actually on both sides), and the people on one side were loud and rowdy, with the noise coming through the door. The connecting doors need to be better sound-proofed. Also, the hotel is on a very busy road, and the street noise was disturbing until late in the night.
Stayed 1 night in Jun 2025

8/10 Good

Joe

Stayed 4 nights in May 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025