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Marriott Vacation Club® at Custom House, Boston

3.5 star property

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
View from property
View from property
Lobby
1 bedroom, in-room safe, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
3 Mckinley Square, Boston, MA, 02109
  • Place, Faneuil Hall Marketplace
    ‪2 min walk‬
  • Place, Boston Harbor
    ‪2 min walk‬
  • Place, New England Aquarium
    ‪3 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay films

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(29 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Vacation Club® at Custom House, Boston

This condo resort features a fitness centre, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site. Each condo provides a sofa bed and a dining area, plus free WiFi and a flat-screen TV with satellite channels. A microwave, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Change of bedsheets is available on request.
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with a safe and coffee/tea makers. This accommodation has separate dining areas and is furnished with double sofa beds and dining tables. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Boston condo resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the condo resort include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Marriott Vacation Club® at Custom House, Boston's great location gets high marks from our customers. During your stay, you're just a quick walk from New England Aquarium. Enjoy features like free WiFi in public areas, plus a gym and a bar. This comfortable condominium resort has 84 condos over 25 floors. Each condo offers free WiFi and a sofa bed.
  • Each condo offers a sofa bed, a dining area and a flat-screen TV
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Faneuil Hall Marketplace and 11 minutes on foot from Boston Common
Marriott Vacation Club® at Custom House, Boston offers its guests a fitness centre and complimentary bicycles. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Marriott Vacation Club® at Custom House, Boston also features laundry facilities, dry cleaning/laundry services, and express check-out. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Boston condo resort.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 January 2026 to 15 May 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the condo resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number ROC-11545442-009

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 483 out of 622 reviews
Rating 8 - Good. 103 out of 622 reviews
Rating 6 - Okay. 23 out of 622 reviews
Rating 4 - Poor. 9 out of 622 reviews
Rating 2 - Terrible. 4 out of 622 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always wonderful and helpful. Awesome customer service and the ambience of the hotel is amazing- love the Custom House!
Stayed 1 night in Dec 2025

10/10 Excellent

Mavelys de la

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025

8/10 Good

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott Vacation Club® at Custom House, Boston is one of my favorite places in the Marriott chains to visit - always a wonderful time at a very exclusive and comfortable place. Great location and outstanding staff/service. I can't say enough good things about this hotel/vacation club ... by far, my favorite place to visit in all of the Marriott hotels in the United States!!
Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Nice, clean, spacious room. Staff were all very nice and helpful. Awesome views of Boston!
Stayed 1 night in Nov 2025

10/10 Excellent

Donna M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Historic building in great location
Stayed 1 night in Nov 2025

6/10 Okay

Nicolle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition. Staff was nice .
Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Craig, Lake Geneva

Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and very helpful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Leonor

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nathan

Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for a comfortable upscale stay in this lovely area of Boston. Excellent customer service.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a cool place! The hotel was beautiful with some very unique features . The room was spacious enough for our family and the location was perfect. All the staff were friendly and helpful Not a deal breaker for us but an onsite restaurant or pool would have made it even better! I would go back and recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Jen

Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Property is old but comfortable and interesting. Must use valet parking. Easy walk to tourist activities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sapati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place, beautiful hotel, rooms and location is perfect for walking everywhere. Staff was wonderful, will stay here again when in Boston
Stayed 3 nights in Sep 2025