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Comfort Inn & Suites Franklin East

2.5 star property

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Photo gallery for Comfort Inn & Suites Franklin East

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
105 Trotter Lane, Franklin, KY, 42134
  • Place, Kenny Perry's Country Creek Golf Course
    ‪2 min drive‬
  • Place, Jim Roberts Community Park
    ‪4 min drive‬
  • Place, Kentucky Downs
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Franklin East

Hotel in Franklin with free breakfast and fitness centre
An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Comfort Inn & Suites Franklin East offers 60 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Comfort Inn & Suites Franklin East, you'll be close to Jim Roberts Community Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 5-minute drive from Dueling Grounds Distillery and 6 minutes from Simpson County Archives and Museum
Comfort Inn & Suites Franklin East offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Franklin East also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Franklin hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9 AM.
On-site venue – This buffet restaurant specialises in American cuisine and only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin

Comfort Inn & Suites Franklin East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 519 reviews
Rating 8 - Good. 131 out of 519 reviews
Rating 6 - Okay. 53 out of 519 reviews
Rating 4 - Poor. 30 out of 519 reviews
Rating 2 - Terrible. 37 out of 519 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Shawnee

Disliked: Cleanliness, property conditions & facilities
The room smelled of dirty carpet. The smell was so bad it was hard for me to sleep and breathe. Also, there was supposed to be a jetted tub but there was not, instead it was just a regular small tub. The one and only elevator was extremely slow and the ice machine was nasty. I do not recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Sep 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice. The toilet seat was broken and they don't have a maintenance person. The lady at the front desk was nice enough to find parts, and my husband put it together. The breakfast was great. The only suggestion was to bring the tea bags into the breakfast room instead of leaving it out in the lobby. Very good especially for the price!
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, professional and smiling. Nothing beats getting met with a smile when you walk thru the front door! Room was clean. Nice selection of items for breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Douglas

Travelled with family
Liked: Staff & service, room comfort
The hotel staff was great, great breakfast and comfy beds. Only down side was the room had roaches, especially in the bathroom so that wasn’t the best.
Stayed 1 night in Sep 2025

10/10 Excellent

Bobbi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Sep 2025

8/10 Good

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Lawson

Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need help,
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Liked: Cleanliness, room comfort

Average hotel

Took excessive time to get checked in as only one person working the desk. Elevator doors made a somewhat loud squeaking noise when opening so throughout the night interrupted sleep. Breakfast was average. Room was clean, though.
Stayed 1 night in Sep 2025

6/10 Okay

Sabeen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The part I didn’t was the room I had was very dirty and the smell was awful. The part o liked was that when o informed the front desk the person switched my room immediately and took care of the situation so staff was amazing. The property needs updating
Stayed 1 night in Sep 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the bed super comfortable and the comfort inn pillows are the most wonderful. Also the bathroom had a wonderful garden tub that was so lovely after a long day of travel!
Stayed 1 night in Aug 2025

8/10 Good

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Teresa

Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Aight
Stayed 2 nights in Aug 2025

2/10 Terrible

Haley

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Staff was extremely rude. Almost denied me and my friends TASK TRAINED SERVICE DOGS and still tried to tell me the difference between a service animal and an emotional support dog as if I didn’t already know. Then still proceeded to ask what they are for which is fine I don’t mind answering questions but just the way it was said was extremely rude and unprofessional. Beds were very uncomfortable and still had to ask for a roll away bed that should have already been included to begin with.
Stayed 2 nights in Aug 2025