Me and my partner booked to stay here on the 15th-17th June. When we arrived at the property first impressions was that it was run down. We were taking to our bedroom, we were given bedroom 4. The room was run down and could do with some basic works like a lick of paint, new carpet. I then checked the bathroom and this was not a pretty site, there was a slit in the celling above the shower, around the seal of the shower it was dusty and unkepted, the shower it self was full of lime scale right the way down the hose and head, the shower control pannel was thick of black grime underneath.
We stayed the Friday night but on the Saturday after being out all day we would not face staying in this room again so we left. There was no one on reception so I left a note asking them to call and I would pay for our stay over the phone as I had not paid yet. We got a phone call about 20 minutes later saying we would get a phone call on the Tuesday fpr payment. No phone call came on Wednesday I got a phone call and email asking for payment, which was fine but I missed phone call due to being at work I picked up the email and said I would pay once I was in from work and give them our experience via email. Later on Wednesday night I came out of work to a voice mail and another missed call at 9.45pm. The voice not was not very nice from what I can only assume is the owner or Manager. I have paid for both the full stay messaged them back to say so. Yet i still have no reply for my feedback!
I booked it on line looked nice. Once we got there .carpets had a stain .paint looked luke it was chipped of. Single beds i wanted a double bed.beds not appearing to be safe.we paid a deposit 85 pounds.we didnt even stay there.the landlird of jasmine didnt offer us a deposit back.
Property fantastic location to town, very easy parking, very welcoming, full English breakfast great , very quiet, dint here any other users even though fully booked, dog friendly. Traditional guest house got more than we expected. Great host.
The owner was first class and willing to help with carrying my luggage etc.
The property is on a busy side street. With major gas works being carried out during my stsy. This work caused the footpath to be closed which meant i had to cross the road and dodge the traffic and the parked cars ( i am waiting for a replacment knee so i found it difficilt, in swapping footpaths) but dont be put off with this the work is due to be finished in two weeks. The property is only a short walk to the beach front and the various pubs/restaurants.
Host were lovely and helpful. The location was good for what we needed.
The room was okay but not throughly clean, however was tidy and suitable for a 1 night stay
Staff fantastic and cheerful ,and helpful
breakfast excellent.
,just the room needs a bit of updating but otherwise served our purpose and close to Bridlington spa and all other amenities
Thankyou
Absolutely lovely host. Made us feel welcome and couldnt do enough for us and was very easy to talk to. Breakfast was also very nice. Perfect for what we needed