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Hotel Grand Chancellor Brisbane

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Property entrance
1 bedroom, in-room safe, desk, soundproofing
Outdoor pool, pool loungers
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪12 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior King Suites - High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Suites - High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe King Room with Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area | 32-inch TV with cable channels, pay films

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room with Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room With Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Superior King Room-High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Room-High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe Twin Room With Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room With Balcony

  • Sleeps 3

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | 1 bedroom, in-room safe, desk, soundproofing

Executive King Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds OR 2 King Beds

View all photos for Superior King Room - High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Room - High Floor with Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive King Room

1 bedroom, in-room safe, desk, soundproofing

Executive King Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

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About this property

Hotel Grand Chancellor Brisbane

Hotel with an outdoor pool, a quick walk to Roma Street Parkland
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Grand Chancellor Brisbane. During your stay, you're just a quick walk from Roma Street Parkland. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Roma Street Parkland and 12 minutes on foot from Queen Street Mall
Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Frescos Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 19 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in Jul 2025

10/10 Excellent

Jooyong

Stayed 1 night in Jun 2025

10/10 Excellent

Kareen

Liked: Cleanliness, property conditions & facilities
Loved everything
Stayed 1 night in Jun 2025

6/10 Okay

Janice

Liked: Cleanliness
I usually like staying here, I have many tile, but this time- the meal was very ordinary, and expensive, the tv didn’t work, and the traffic seemed excessively noisy this time. The positive is the the location was close to where I needed to go, I could leave my car parked still after checkout, till my appointments were finished.
Stayed 1 night in Jun 2025

6/10 Okay

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always stayed at Hotel Grand Chancellor Brisbane as I have VIP Access for free parking. I tried to explain this to Reception staff and they still charged me $30 for parking.
Stayed 1 night in Jun 2025

4/10 Poor

Darren

Travelled with partner
Disliked: Amenities, property conditions & facilities
When you pay $250 a night, its a bit much to be charged another $30 p/n to park your car. We booked a more expensive room as it had a balcony only to find the balcony was tiny and completely un usable. Not even a chair would fit. The keys to our room didn't work. I had to leave my wife in the hall with our luggage and go back down to reception to get new keys. The pool with a view was very underwhelming and poorly maintained. Looks nothing like the photos. A floorboard was sticking up and I kicked my toe on it.We were told there was to be live music from 4 till 6 so decided to stay around and enjoy it before heading out to dinner only there was no music as the singer forgot his amp apparently. Not the hotels fault but just added to the whole experience and we decided to leave after an hour. Overall I expected a lot and recieved little. Disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2025

10/10 Excellent

Gavin

Good
Stayed 1 night in May 2025

10/10 Excellent

Zun, Fullerton

Stayed 1 night in Jun 2025

10/10 Excellent

Sindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice friendly hotel
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visit

We usually try to stay here when we go to Brisbane due to the location.
Stayed 2 nights in May 2025

4/10 Poor

Toby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guest on both sides of our room were very disrespectful with the doors slamming more than 30 or so times during the night and could hear them through the dividing walls. Also found the glass door to balcony would not close properly so all the noise from outside coming in too! We all had terrible sleep! Checkin lady at desk was nice. Breakfast 7/10.
Stayed 1 night in May 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get transport to the city and around Brisbane Staff were extremely helpful and friendly Our room was nice and clean and looks newly renovated.
Stayed 1 night in May 2025

10/10 Excellent

Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Mami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

When I checked in , the reception lady was really present and professional. I don’t remember her name but she is one of the best hotel receptionists!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Roisin

Travelled with partner
Liked: Amenities
Fabulous, clean and beautiful
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we expected all very good thanks
Stayed 1 night in May 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brisbane weekend

Just the one night in Brisbane but it's nice to come to a good hotel that has all the boxes ticked
Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had surgery at St Andrews hospital & the staff were fantastic as i had an early check in.
Stayed 1 night in May 2025

4/10 Poor

Mark

Stayed 2 nights in May 2025