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Riverside Hotel Southbank

Property class: 4

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Photo gallery for Riverside Hotel Southbank

Outdoor pool, pool loungers
Exterior
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Apartment, 1 Bedroom | Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
20 Montague Road, South Bank, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪7 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪7 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

One Bedroom Apartment

  • Sleeps 3

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Apartment, 1 Bedroom

7.4 out of 10
Good
(36 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

8.0 out of 10
Very good
(126 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

  • Sleeps 2

View all photos for Superior Apartment

Individually decorated, individually furnished, desk, laptop workspace

Superior Apartment

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Individually decorated, individually furnished, desk, laptop workspace

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

Superior Apartment

  • Sleeps 2

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About this property

Riverside Hotel Southbank

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a business centre.
Riverside Hotel Southbank offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Riverside Hotel Southbank's great location. During your stay, you're just a quick walk from Queensland Performing Arts Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Montague's Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 10-minute walk of Queensland Performing Arts Centre and South Bank Parklands
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. An outdoor pool, a library, and a terrace are also featured at the business-friendly Riverside Hotel Southbank. Self parking is free.

Smoking is allowed in designated areas at this 4-star Brisbane hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Montague's Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 24 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Montague's Restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 24 for adults and from AUD 24 for children
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Riverside Southbank
Hotel Southbank
Riverside Hotel Southbank
Riverside Southbank
Riverside Southbank Hotel
Southbank Riverside
Southbank Riverside Hotel
Riverside Southbank Brisbane
Riverside Hotel Southbank Hotel
Riverside Hotel Southbank South Brisbane
Riverside Hotel Southbank Hotel South Brisbane

Riverside Hotel Southbank Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 292 out of 1004 reviews
Rating 8 - Good. 374 out of 1004 reviews
Rating 6 - Okay. 211 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Geun-Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Stayed 3 nights in Jan 2026

6/10 Okay

Sue

Disliked: Property conditions & facilities
The staff were very pleasant but the bathroom was awful
Stayed 1 night in Jan 2026

10/10 Excellent

Geoff and Dianah

Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Stayed 1 night in Dec 2025

8/10 Good

KERRYN, CAIRNS

Travelled with partner
Liked: Cleanliness
Clean room and lovely staff.
Stayed 2 nights in Dec 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities
Clean room, staff courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Stayed 4 nights in Aug 2024

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service
Our initial experience when arriving coloured our stay. Despite having advised the hotel of a late check in (that they assured us would be fine) we had an awful experience, waiting for ages for someone to let us in, being told there was no room for etc and that we would have to stay in a “spare” room in an alternate building which was not made ready for us. The attitude and response of the management was very poor and didn’t seem to care about the issues caused nor apologise.
Stayed 2 nights in Nov 2025

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room looked nice but when we use the bathroom there was a sewage smell which was awful and didn’t go away Parking was convenient and safe
Stayed 1 night in Dec 2025

6/10 Okay

Stanly

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff were polite, helpful and courteous. Room was in need of maintenance and upkeep. Kitchen light did not work. Only one single lounge chair provided in a 1 bedroom apartment obviously designed to accommodate 2 people. Bedside lamp did not work. Insufficient signage in basement carpark to clearly show which direction to lifts. Insufficient signage on residential levels to show which lifts could be used to access the basement carpark without going to ground level and finding the other lift. A small final matter but inconvenient is that coffee in the breakfast area was instant coffee and hot water. Surely hot brewed coffee is now the minimum standard without having the order it and pay extra at the breakfast area reception.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Markus

Liked: Amenities, property conditions & facilities
Great central location.
Stayed 1 night in Dec 2025

6/10 Okay

chris

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great position for access to the fabulous South Back but hotel is rather tired
Stayed 4 nights in Dec 2025

6/10 Okay

Brian

Travelled with family
Disliked: Staff & service
Reception Manager and check in especially. Which was awful. No apology or anything.
Stayed 6 nights in Dec 2025

6/10 Okay

Robert

Stayed 2 nights in Nov 2025

8/10 Good

Cerila

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights, beds made everyday but not replenished soap
Stayed 3 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

8/10 Good

Medina

Lovely helpful staff. Location! Location! Easy to get around everywhere. The room had everything you needed.
Stayed 1 night in Dec 2025

6/10 Okay

Antony

Liked: Cleanliness, staff & service, amenities
Rooms are starting to show their age. Very low shower pressure. Everything starting to look aged. Love the location and staff always friendly and undercover parking great.
Stayed 1 night in Dec 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Josh on the front desk was very helpful. Will always come back here for a well priced and comfortable stay. Close to everything.
Stayed 3 nights in Nov 2025

2/10 Terrible

Brian

Travelled with family
Having advised the hotel of late arrival and phoned twice as well, the hotel failed to provide the access codes to collect keys (which they had promised). We eventually were let in to reception to be told that we would be staying in a temporary room for the night! We were eventually told the booking was in the system and taken to room where the night manager felt it necessary to knock on the door - as though half expecting it to be occupied. The room is also not what we booked. Just appalling.
Stayed 1 night in Nov 2025

10/10 Excellent

kenneth, surrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, on site restaurant was nice and affordable and staff were friendly and helpful. Room was clean and spacious
Stayed 2 nights in Nov 2025

8/10 Good

JOE

Stayed 3 nights in Nov 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Building old, next to highway so noisy. Reception was meant to be open till 10pm. They had closed at 9pm then issues with the key lock.
Stayed 1 night in Nov 2025

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, especially Nicolas. Comfortable bed + convenient location
Stayed 1 night in Nov 2025