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Hilton Garden Inn Bristol City Centre

4.0 star property

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Photo gallery for Hilton Garden Inn Bristol City Centre

Terrace/patio
View from room
Reception
Breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

Map
Temple Way, Bristol, England, BS1 6BF
  • Cabot Circus Shopping Centre
    ‪8 min walk‬
  • University of Bristol
    ‪14 min walk‬
  • SS Great Britain
    ‪4 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.6 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Restaurant

Novotel Bristol Centre

  • Pet-friendly
  • Free WiFi
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  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is CHF 165
for 1 room
includes taxes & fees
10 Jul - 11 Jul
Novotel Bristol Centre

About this property

Hilton Garden Inn Bristol City Centre

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hilton Garden Inn Bristol City Centre offers 171 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch plasma televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Bristol City Centre. During your stay, you're just a quick walk from Old Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Recess
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of St. Peters Church and Queen Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Bristol City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Recess – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Recess

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (80 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 5.95 for children
  • Uncovered self-parking fee: GBP 20.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Hotel Bristol City Centre
Hilton Garden Inn Bristol City Centre Hotel
City Hotel Bristol
Bristol City Hotel
Hilton Bristol City Bristol
Hilton Garden Inn Bristol City Centre Hotel
Hilton Garden Inn Bristol City Centre Bristol
Hilton Garden Inn Bristol City Centre Hotel Bristol

Hilton Garden Inn Bristol City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, would stay again 🙂

Great hotel, good location and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 1 night in Mar 2025

6/10 Okay

ana

Travelled with group
Liked: Cleanliness

Mediocre

Mediocre hotel at best but stayed due to proximity to train station and other friends staying there. Purposely avoided driving as I knew parking was expensive. Bottled water for Hilton members only is a poor and disappointing rule, when 99% of hotels offer this as standard. There was no hot water to wash my face - left the tap running for over 5 mins. Shower took an age to warm up in the morning as well. Breakfast was decent tbf - a saving grace.
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing staff
Stayed 1 night in Mar 2025

6/10 Okay

John, Forfar

Liked: Cleanliness, property conditions & facilities
Lack of staff in bar / restaurant areas. Poor quality breakfast - rastless bacon , no staff to cook eggs. Difficult access to hotel from TempleWay.
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Only issue the shower handle was broken but repaired very quickly
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a queen bed but got two beds pushed together was uncomfortable not much sleep had. Wasn't happy
Stayed 1 night in Mar 2025

10/10 Excellent

VIcky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lorna

Comfortable hotel
Stayed 1 night in Mar 2025

8/10 Good

Aimee-Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, room well prepared. There was an issue where we couldn’t turn the aircon off so it was annoyingly noisy all night. Bed is also cheap and springy. Room good, hotel well located and good price.
Stayed 1 night in Mar 2025

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service
Hotel had a good location. Although we were on first floor facing the main road we didn't hear any road noise at night. However the room door was very thing so could hear everything in the corridor. Mattress was an old spring one which was rather lumpy and bouncy and duvert was very thin. Quite cold at night. Staff were helpful and kind. Breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just stayed overnight but nothing to complain about
Stayed 1 night in Feb 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lucy

Liked: Staff & service
Its definitely was not worth my £204. I would of espected a nicer room and the one we had was just standard. The chair infront of the mirror was dirty. It was hot in our room. Tried to turn it down and was still hot. The laddies at reception both enterance and when we left was lovely and breakfast was good. Just would have preferred a better room
Stayed 1 night in Feb 2025

10/10 Excellent

Harvie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very warm and welcoming hotel with great cleanliness, only fault was a broken fridge. But otherwise perfect!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Lovely one night stay. Tayla on reception was amazing when checking us in, and treated us to some complimentary drinks for my friend’s birthday. Nice, clean room. Perfect location for central Bristol and only a short walk from Temple Meade. Would recommend and will definitely return on my next visit to Bristol.
Stayed 1 night in Feb 2025

8/10 Good

Hannah

Stayed 2 nights in Feb 2025

10/10 Excellent

ludmila

Stayed 1 night in Feb 2025

6/10 Okay

Coomaren

Travelled with family
Disliked: Staff & service

Not the most friendly place

Nice location but the staff are not very helpful and friendly. The rooms are basic but clean.
Stayed 1 night in Feb 2025