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Holiday Inn Bristol City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Bristol City Centre by IHG

1 bedroom, in-room safe, desk, laptop workspace
Exterior
Meeting facility
1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

View in a map
Bond Street, Bristol, England, BS1 3LE
  • Place, Cabot Circus Shopping Centre
    ‪3 min walk‬
  • Place, University of Bristol
    ‪10 min walk‬
  • Place, Bristol Hippodrome Theatre
    ‪12 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Walk-In Shower)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Bristol City Centre by IHG

Hotel with a restaurant, 4-minute walk to Cabot Circus Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking.
Holiday Inn Bristol City Centre by IHG offers 155 accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Bristol City Centre by IHG. During your stay, you're just a quick walk from Cabot Circus Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy British cuisine while dining at The Spot
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Cabot Circus Shopping Centre and 13 minutes on foot from Bristol Hippodrome Theatre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3068 square feet (285 square metres) and includes a conference centre. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Bristol City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
The Spot – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spot

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,068 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.95 per person
  • Covered self-parking fee: GBP 20.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol City Centre Holiday Inn
Holiday Inn Bristol City Centre
Holiday Inn Hotel Bristol City Centre
Holiday Inn Bristol City Centre Hotel Bristol
Holiday Inn Bristol City Centre Hotel
Inn Bristol City Centre Hotel
Bristol City By Ihg Bristol
Holiday Inn Bristol City Centre
Holiday Inn Bristol City Centre by IHG Hotel
Holiday Inn Bristol City Centre an IHG Hotel
Holiday Inn Bristol City Centre by IHG Bristol
Holiday Inn Bristol City Centre by IHG Hotel Bristol

Holiday Inn Bristol City Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 381 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Stayed 1 night in Aug 2025

10/10 Excellent

Harjiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Four nights at this hotel and very nice it was, location was good with plenty of shops bars restaurants within walking distance. Had no complaints with the hotel the staff were lovely, rooms were comfortable and immaculate didn’t hear a sound from anybody during our stay, lovely hotel very reasonable would recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, friendly and helpful. Room was excellent, clean and spacious. Not directly in the hub for tourist but the walk (20min) was easy and enjoyable. Close to the train and even closer to the bus station which has direct links to the airport and other towns/ cities nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We would recommend this stay to others.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was ideal for couple and child
Stayed 1 night in Jul 2025

8/10 Good

emmett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel spoiled by AC not working.

Great location. Nice room. Lovely staff. All spoiled by ac not working. A temporary unit was in the room, it could not keep the room cool and kept turning off. Stay ruined by lack of sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

derek

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

ASHISH

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good service by front desk

Anne at front desk was very helpful; arranged early check in as we drove 5 hours and fixed other few things
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay as a family of 4. The staff were really friendly and helpful and it was exceptionally clean. There was a great selection for breakfast and I would recommend the smoothies.
Stayed 2 nights in Jul 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, well laid out lounge /dining areas. Great views Good breakfast, lovely bedroom, clean and spacious.
Stayed 1 night in Jul 2025

6/10 Okay

Orla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
One receptionist very unhelpful when I couldn't access my reservation details due to roaming not working on phone. This caused a long delay as I couldn't access hotel WiFi. Receptionist was quite rude and disinterested, and did not clearly explain how to log into hotel WiFi. Also, we booked two rooms but were only given one until I reminded staff that two had been booked. I had been informed that these rooms would be beside each other but they were not. Bathroom lock didn't work properly and staff advised to just not lock the bathroom door. No maintenance available to repair or replace it. Lock on main door broke also and caused security issues as child could exit room any time. Had to request more toilet rolls. Other staff member/ receptionist was very helpful and tried to resolve issues but as mentioned above, adjacent room and maintenance were unavailable so she couldn't fully resolve the issues. Good location and hotel clean.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jong Oh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Janet

Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and rooms

Great location and nice rooms
Stayed 1 night in Jun 2025

2/10 Terrible

Jess

Travelled with family
Disliked: Amenities, property conditions & facilities
The aircon was broken in the room and the windows don’t open. Phoned reception twice about it before heading out for the evening. Still wasn’t fixed when we got back hours later and had to phone again and we were brought a portable aircon unit. The room was boiling and none of us slept. For £200 a night it was a joke.
Stayed 1 night in Jun 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room, plenty of space, and it’s conveniently located close to main attractions like St Nicholas Market and the Harbour. Staff was nice and accommodating.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an underwhelming stay here - the hotel is located at the outskirts of the city centre and the hotel itself looks and feels a bit “tired”. In addition to that the Front Desk is constantly closed from time to time and could feel a bit like a “ghost town”. There had been some hiccups from check-in to check out, but eventually the management team was able to address the issues and assure me those will be improved in due course. Mistakes can happen and it’s about how they are addressed.
Stayed 1 night in Jun 2025