Upgraded room to have a refrigerator and microwave. Was put in a room with neither, and 2 twin beds instead of 1 queen. Desk staff graciously changed our room but new room had no microwave and was freeway side so we were treated to highway noise all night. Smoke detector flashed a bright strobe light every 20 seconds or so. Shower door would not stay closed and air conditioner was so loud when it ran it made the freeway noise seem mild. It was a bed, close to the event we were attending but very underwhelming experience. Upon checkout the bill was $10 higher than the quoted price and I was told that was for the upgrades. I showed her my Expedia receipt, which included my upgrade request, and was told because I was on 1st floor it was $10 more. After a brief discussion I was refunded the $10, but keep an eye on nonsense like that if you choose to stay here.
This hotel is just run down in general. The floor was dirty in my room and my dog kept finding things to eat. The toilet was leaking, and it was just overall not clean. The whole building smelled like weed and did not feel safe. Management was nice and tried to offer me a different room, but I still didn't feel comfortable staying there. I was able to check out and get a refund, but was very inconvenient after traveling all day. Don't trust the photos on the website, as they don't reflect what the place actually looks like. Obviously you get what you pay for, but you would be much better off to find something else.
This property has all the hallmarks of a place that you should avoid: a front desk blocked off with protective glass. The option to still book a smoking room. Half-dressed people wandering the hallways, talking to themselves. This is the kind of place where you should only stay if you absolutely have to. I will say that the gentleman at the front desk was friendly and efficient. But beyond that, this place is just a seedy motel.
Unless you're DESPERATE, do not stay! In fact, I walked in, paying for two rooms, and LEFT! AFRAID to ask for my money back! People live there and are aggressive in behavior. A queen bed is a full size bed.
Thermostat was broken, it was hot as hell. Not enough room for two people to turn around in the same room.