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Best Western Plus Riata

2.5 star property

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Property amenity
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, soundproofing
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
504 W Commerce St, Brownwood, TX, 76801
  • Place, Howard Payne University
    ‪2 min drive‬
  • Place, Brownwood Regional Medical Center
    ‪8 min drive‬
  • Place, Brownwood Country Club
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(33 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(52 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Riata

Hotel in Brownwood with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Best Western Plus Riata offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Riata. During your stay, you'll be within walking distance of Martin & Frances Lehnis Railroad Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Regal Heartland and a few minutes from Howard Payne University
Best Western Plus Riata offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. Free breakfast is served daily. The business-friendly Best Western Plus Riata also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Brownwood hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cots (infant beds) are available for USD 10.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive key retrieval information.

We should mention

  • The seasonal pool will open in May and close in July.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Riata Hotel
Best Western Plus Stewart Hotel
Best Western Plus Riata Brownwood
Best Western Plus Riata Hotel Brownwood

Reviews

Best Western Plus Riata Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 381 out of 532 reviews
Rating 8 - Good. 99 out of 532 reviews
Rating 6 - Okay. 29 out of 532 reviews
Rating 4 - Poor. 8 out of 532 reviews
Rating 2 - Terrible. 15 out of 532 reviews

Reviews

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful and staff was super helpful and friendly! Only complaint was the bed pillows were REALLY small and squsihy! Should have brought my own pillow because I am a pillow snob! LOVED the Texas waffles and fresh build tour own yogurt!!
Stayed 1 night in Aug 2025

10/10 Excellent

VALERIE

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

8/10 Good

terry

Stayed 1 night in Jul 2025

10/10 Excellent

sylvia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anita

Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lyrissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room. Clean. Nice staff. Easy!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristin

Stayed 2 nights in Jul 2025

2/10 Terrible

Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but sweet stay

My daughter and I enjoyed our stay. Very comfortable and clean. Dominic at the front desk was extremely friendly and helpful. He called me after we left to inform me I had left phone charger. I really appreciated this call. I went back by to pick up my cord and Dominic kindly assured me that I wasn’t the only person to do this. I will definitely stay here again!
Stayed 1 night in Jun 2025

6/10 Okay

kashawn

Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly staff. Love the warm weather.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

LaDonna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Filthy bathroomBroken elevator. Really bad breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Eran

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I arrived to be given a third floor room with no elevators working. No Internet in the room. No chatter for the desk in the room. One would think for that price these are basic things that should be available.
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The property General Manager was working a double when I checked in. Expedia had really screwed up my reservation and she took the time needed to make sure I had a room and got me taken care of. After a long drive, I am grateful to her!
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

LYNDORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night clerk was very nice & courteous! Hotel was very clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Disliked: Amenities, property conditions & facilities
The trip was terrible we got there and we got there we had to buy clothes considering we didn't plan on staying that night but we had to buy clothes because we had a party to go to the next day and he graduation so it's a very Rush evening I had to plan the night we got lost in our way there and then when we did finally get there we will check in very quickly the girl was in a rush to get out once we got choked in we got to a room it was raining that night so we're not very happy but didn't have half our stuff for the next day because we did not plan on staying so we didn't have all our as you could say hair dryers and hair makeup and all that but we use what we need to use the top it off once we got in our room and situated I got a call from the front desk telling us that we were in the wrong room I still cuz we'd already switched into a bit dumb as it had already gotten down and wanted to rest we had not gotten some sleep we had a 7 hour drive there had to top it off I got a phone call after work and once we got a phone call afterwards they told us that you realize you did sign papers for another room I said no that was not my problem that's the front desk and again he said well I'm just letting you know that which was to me a gift trip I did not like the feeling that I was given to me which to me was a bad customer service
Stayed 1 night in May 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025