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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Terrace/patio
Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing
Fitness facility
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Room service

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪6 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • Brussels Christmas Market
    ‪13 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Luxury Room

9.8 out of 10
Exceptional
(58 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, soundproofing

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, soundproofing

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, a short walk to La Grand Place
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and coffee/tea in a common area are on-site.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pillows City Hotel Brussels Centre. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of La Grand Place and Brussels Christmas Market
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the boutique Pillows City Hotel Brussels Centre. For a fee, parking is available.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Living Bar & Bistro – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are available for EUR 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16 for children
  • Self-parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1005 reviews
Rating 8 - Good. 218 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 6 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Russell, Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Great central spot for exploring the touristy part of the city.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inflexible, I accommodating.

Completely inflexible hotel that was unwilling to alter my reservation date despite a flight cancellation and the fact that they certainly could have sold the inventory. I won't be staying here ever.
Stayed 1 night in May 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

shahab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, friendly staff, clean, large size room, good area access to town center night life
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is situated close to many attractions and short walk from train/metro station. It was easy for me to take day trips to Bruges and Ghent since the central train station was nearby. The room had good amenities. True to how it’s pictured.
Stayed 3 nights in Apr 2025

10/10 Excellent

deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Treated us like royalty. Welcome chocolate on the bed when we got there
Stayed 2 nights in May 2025

10/10 Excellent

Jayda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À réserver sans hésitation

Notre chambre était spacieuse, comfortable et en très bon état. Et l’emplacement est idéal près de la gare centrale.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable room. Fantastic location and an easy walk to the main square.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dawn, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and location was great! Very walkable to most attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and wonderful property right I. The city center. Would definitely recommend.
Stayed 3 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don’t write reviews, but my experience here was nothing short of fantastic. Not only is the hotel located in a nice area, but the staff are exceptional. The hotel supplies you with umbrellas when needed as well as assisted us with outlet converters as ours broke. Also the hotel service is truly amazing. I left AirPods and was quickly notified and sent back my items. If you are thinking about this hotel BOOK IT!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel a stone’s throw from Central train station. Have dinner at their restaurant. Delicious food in a pleasant setting. The staff are very friendly. Highly recommended
Stayed 6 nights in Apr 2025

10/10 Excellent

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick, Hubbards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. The small details by the hotel were nice; some goodies in the room on arrival and a gift for when we left. Overall the room was good. The view from the window was poor but that did not matter as we spent most of the holiday out of the room. We did not have breakfast as we considered it to be very expensive at 30 Euros per person. We also didn't eat in the restaurant but family who were with us, did eat there and said the food was excellent. The location was great. Just a few minutes walk from the bustling tourist area. Also, as it was only a few minutes away by train from the main Midi Station, we took advantage of this to travel to Bruges and Antwerp - great places to see.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Brussels

Really pleasantly surprised by how wonderfully modern and clean this hotel was. Really spacious rooms with comfortable beds. Easy accessible to all main attractions within a 10-15 minute walk. Close to a main train station as well. Only negative, and not a negative for me, but it’s not in a very busy location. By which I mean, you won’t be headed out to bars or active nightlife within a block. Everything is more centralized and the 6-7 minute walk. Again, not a deal breaker, but some people like to be in the midst of nightlife, this is not it. But would 100% recommend this place!
Stayed 3 nights in Apr 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! It is next to beautiful cathedral that is 1 min away. Due to construction and thin walls noisy level was little high. I love the layout of the room however I had little problem with shower. It splashed everywhere!!! Other than that i enjoy it!
Stayed 2 nights in Apr 2025