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The Hotel

4.0 star property

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Photo gallery for The Hotel

Splendour Suite (lounge access) | City view
Property preview
Exterior
Reception
Sauna, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(85 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendour Suite (lounge access)

  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • Sleeps 2

View all photos for Superior Vista Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Vista Room

  • Sleeps 2

View all photos for Deluxe Panorama Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Panorama Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Panorama Suite

  • Sleeps 2

View all photos for Splendor Suite

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Splendor Suite

  • Sleeps 2

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About this property

The Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2025.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Hotel's great location. During your stay, you're just a quick walk from Avenue Louise. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at The Iris
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with hot stone massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Egmont Palace and 6 minutes on foot from Place du Petit Sablon
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Iris – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 857 out of 1322 reviews
Rating 8 - Good. 309 out of 1322 reviews
Rating 6 - Okay. 79 out of 1322 reviews
Rating 4 - Poor. 40 out of 1322 reviews
Rating 2 - Terrible. 37 out of 1322 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible service for a hotel of this standard. Everything seems to be arranged to make it easier for the hotel instead of the customer. The room facilities were basic with no storage except for one small cupboard. The coffee pods (3) were not replaced for the second night nor was the cream. The charging points seemed not to work and none of our devices charged overnight. Plug in sink didn’t work, the toilet kept running and the TV just said “loading” so we gave up after 20 mins. We were very disappointed and will chose a different hotel next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent and the room exceeded expectations with a very comfortable bed and modern style. The gym was also amazing with new equipment and panoramic views of Brussels. I would stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ping-en

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Connor Kingsley

Stayed 4 nights in Jul 2025

10/10 Excellent

federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelllet stay. Location easy to find. Walkable area
Stayed 1 night in Aug 2025

10/10 Excellent

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lafe, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 18 minute walk from the Grand Place main square in Brussels. There's several stores and restaurants within walking distance. The breakfast was excellent. The hotel staff was friendly and helpful.
Stayed 6 nights in Aug 2025

8/10 Good

xin

Stayed 1 night in Aug 2025

8/10 Good

jean joel desmond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Superb breakfast

The bed was very comfortable. The pillow was a little too soft for my liking. However, I did not try to change it so that was down to me. Breakfast was a buffet style with a very large choice of dishes and beverages. I was impressed with the wide variety of foods available and their presentation.
Stayed 1 night in Aug 2025

10/10 Excellent

Estime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Four days in Brussels and a great location . A 20 minute walk to the old town and five minutes to great shopping and food. The bed was comfortable but the sheets kept crumbling up and I was not a fan of the open bathroom but overall a good place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

Very nice and clean hotel within walking distance of several great locations.
Stayed 4 nights in Aug 2025

2/10 Terrible

CHOWDHURY

Stayed 1 night in Jul 2025

10/10 Excellent

Zain

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Marvin

Stayed 1 night in Jul 2025

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Staff helpful and friendly. Good breakfast and nice choice available . Room service was good and fast Good Internet connection We didn't use the public transport but walked to Brussels Central rail station, 20 min walk
Stayed 3 nights in Jul 2025

10/10 Excellent

kambiz

Travelled with group
Liked: Amenities
Great stay! Must try the complimentary spa in the 25th floor!
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Will be staying here again
Stayed 1 night in Jul 2025

2/10 Terrible

Bader

Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Great room, access to 24th floor lounge is worth the money, incredible breakfast.. best in the world in all my travels.
24th floor lounge
View from 21st floor room
Stayed 2 nights in Jul 2025