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The Hotel

4.0 star property

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Photo gallery for The Hotel

Exterior
Sauna, steam room, body treatments, hot stone massages
Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; garden views
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Petit Sablon
    ‪4 min walk‬
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Vista Room

8.8 out of 10
Excellent
(37 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Splendour Suite (lounge access)

  • City view
  • 94 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Superior Vista Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Vista Room

  • Sleeps 2

View all photos for Deluxe Panorama Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama Room

  • Sleeps 2

View all photos for Deluxe Panorama Corner Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Panorama Corner Room

  • Sleeps 2

View all photos for Panorama Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Panorama Suite

  • Sleeps 2

View all photos for Splendor Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Splendor Suite

  • Sleeps 2

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About this property

The Hotel

A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2025.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of The Hotel's great location. During your stay, you're just a quick walk from Avenue Louise. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at The Iris
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 4-minute walk from Egmont Palace and 6 minutes on foot from Place du Petit Sablon
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Iris – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 893 out of 1353 reviews
Rating 8 - Good. 307 out of 1353 reviews
Rating 6 - Okay. 77 out of 1353 reviews
Rating 4 - Poor. 42 out of 1353 reviews
Rating 2 - Terrible. 34 out of 1353 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly for all department specially reception and cleaning. I got really sick on Sunday but one of the receptionist helped me to find a pharmacy behalf of me as shops are closed on Sunday and he went extra mile to help me and call the pharmacy to check if they open or closed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great gym.
Stayed 5 nights in Nov 2025

10/10 Excellent

Neville

Stayed 1 night in Nov 2025

10/10 Excellent

Chanel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel exceeded my expectations. To the male staff member who checked us in at around 11pm at night: a massive thank you from us both. We appreciated your warm welcome, free chocolates and free drinks vouchers The room you gave us was fantastic. Very comfortable bed and amazing views on 23rd floor. The room and indeed the hotel premises in general was spotlessly clean. Breakfast- great variety of food very tasty. We especially liked the selection of freshly made smoothies, nut selection and lots of vegan options. The spa was fantastic also, kept very clean while we were there, hottest sauna I have been in and the views from there were the best part of my experience We give the hotel 10/10 we will definitely return soon for a longer stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Arslane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was great! Highly recommend!
Stayed 6 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 10 nights in Oct 2025

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and great staff
Stayed 3 nights in Nov 2025

8/10 Good

Nuraldin

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 6 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Liked: Cleanliness, amenities
The hotel had good amenities- the spa was nice, unfortunately the rooms are not soundproofed and it is a very noisy part of the city. Between other people walking past talking and the street noise it’s pretty much impossible to stay here without earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Vedad

Stayed 2 nights in Nov 2025

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Nice views. Clean and beautiful room. The spa is great
Stayed 1 night in Nov 2025

8/10 Good

Arinze

Clean modern room. Great staff. Breakfast is the exact same thing everyday. That needs to change
Stayed 2 nights in Nov 2025

6/10 Okay

Johnni

Room was all. The checkin was
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and all the staff were really helpful and kind - thanks very much
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stop with this pseudo high tech nonsense... Keep true and competent human beings at the reception. Your system doesn't work and is a true waste of time. The bed where I was was far from perfect. Everywhere, the impression that The Hotel is cutting costs (except those of our stays of course)!!! Unpleasant. You have nevertheless been saved, once again by the outstanding kindness and quality of your PEOPLE at the check in (given your system's failure), the cleaning team, the restaurant service etc... You remain my favourite in town but watch the downhill trend..
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

margaret

Stayed 2 nights in Oct 2025

10/10 Excellent

Eyal

Stayed 1 night in Oct 2025

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was top
Stayed 1 night in Oct 2025