8/10 – Gut
Caroline O.
8. Apr. 2025
Beautiful property; management team, not so much
Very nice property, though I have no plans to rent a property managed by this group again. Easy access; private, yet not completely secluded. Well maintained; clean; great layout and more than enough space for my daughter and I to spend a few days "in the mountains." The highlight was having a hot tub with a view to enjoy. It would have been amazing to sit by the fire and watch tv/movies in the evening on the large living room TV, but we had no wi-fi during our stay. No wi-fi network discoverable to connect with at all (not just a reset the modem issue). I tried numerous times to chat with Yellow Rose to have this addressed with no luck. Phone calls went to voicemail or were disconnected. I had minimal response via the text option and was finally told on day 3 that the owner was contacting the provider (after I had been told they were contacting the owner the day prior). Gas logs did not work after day 2, which I suspect was a battery issue with the remote. While we did enjoy a nice getaway, dealing with an unresponsive rental group is not what I plan to spend vacation money on in the future.
Caroline O.
Aufenthalt von 4 Nächten im März 2025