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The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Standard Double Room | 1 bedroom, pillow-top beds, desk, laptop workspace
Lobby sitting area
Front of property
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Buena Park, CA
  • Place, Medieval Times
    ‪3 min walk‬
  • Place, Knott's Berry Farm
    ‪15 min walk‬
  • Place, Knott's Soak City Water Park
    ‪15 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Double Room

7.2 out of 10
Good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, pillow-top beds, desk, laptop workspace

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

7.6 out of 10
Good
(26 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

1 bedroom, pillow-top beds, desk, laptop workspace

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double Room

1 bedroom, pillow-top beds, desk, laptop workspace

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
This smoke-free hotel features an outdoor pool, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
As a guest of The Buena Park Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. WiFi is free in public spaces. The business-friendly The Buena Park Hotel & Suites also features concierge services, laundry facilities, and express check-out. Self parking is free.

This Buena Park hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 820 out of 1963 reviews
Rating 8 - Good. 336 out of 1963 reviews
Rating 6 - Okay. 316 out of 1963 reviews
Rating 4 - Poor. 211 out of 1963 reviews
Rating 2 - Terrible. 280 out of 1963 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Guillermo

Disliked: Cleanliness, property conditions & facilities
To many bugs in the room
Stayed 3 nights in Jul 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of space!

Stayed for a family vacation. There were seven of us and we booked two triple queen rooms. Both had 2 bathrooms and a queen sofa-bed, so we probably could've just stayed in one. Plenty of room for everyone and each room had it's own a/c unit. Beds were comfortable and water pressure was nice and strong. Location is convenient. Will definitely stay here again.
Stayed 4 nights in Jul 2025

8/10 Good

Yonekazu

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice Laundry was broken but did not put on any sign so I had to figure out by tried twice so had to pay extra money
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was bugs, the rooms were not cleaned. Blood on the wall.
Stayed 1 night in Jul 2025

4/10 Poor

Lakeisha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was cool. Hot water doesn’t really get hot and there’s some type on homeless program that like connects to the hotel with a food pantry right in the middle.. I think that’s something ppl with families should know. No one bothered us and the rooms could use a really good mopping my babies feet were very black after 15 steps on the floor lol.
Stayed 5 nights in Jul 2025

6/10 Okay

Carolina

Travelled with family and small children
Disliked: Cleanliness, amenities
Found a fairly large cockroach and 2 small ones in the bathtub when we got to the room. We also weren't informed that the room would not be cleaned/done housekeeping every day. We stayed 2 nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Seth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

Great place for a family or group. Large rooms, everything you need and great for a budget hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crack motel

This is a crack motel disguised as something better. My room was disgusting with blood on the walls, hair on the bed yellow walls and yellow sheets from excessive smoking. I found 2 popped balloons filled with white residue outside my room. I had to urgently find another place to stay.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, good value for the price. Better than other properties of comparable nightly rates (Howard Johnson).
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't let pictures fool you. Not worth the stay

Should be called a motel as all rooms are drive up and 2nd floor has no ADA access. Room was dirty, pull out couch bed had food and used tissues inside. Wall plugs broken and loose in wall. Exposed wiring running thru floor to downstairs unit. Shower broke a sprayed water everywhere. Bedroom A/C is under sink and not really adjustable or accessible. AC made a sound like what i imagine it sounds like when you stand in front of a cave and 10,000 bats fly out. Had to wiggle the plug and cord to get tv to turn on, and periodically again when it shut off. Good size available for rooms, but the quality of the actual room takes away from the value. If bare minimum effort to make money was a place, it would be this hotel. Would it kill them to touch up paint or patch holes in the wall? Or maybe put a doorstop in so the holes don't get bigger??
Stayed 2 nights in Jul 2025

2/10 Terrible

Dana

Stayed 2 nights in Jul 2025

8/10 Good

Leobardo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Branden

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Dirty, limited towels, handyman repairs, night manager is rude.
Stayed 3 nights in Jun 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

We booked for two nights. The air conditioning did not work, lights did not work, bathroom doors did not lock, our room was not clean and the floors were dirty. The front desk was annoyed and rude. We checked out a day early.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alicia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was not flushing half the time. It was a note on the toilet telling you how to flush if you needed to the air conditioner did not work. The person that checked us in made Lil to milk eye contact barely wanted to communicate, and no one tried to rectify the situation.
Stayed 1 night in Jun 2025

6/10 Okay

Kanoe

Stayed 2 nights in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a while because I was waiting for a staff member to help us. Once we received the room, the room smelled terrible. The AC took forever to cool off the small room and felt humid. Bed had crumbs on it and restroom was insanely mistreated and dirty. The floors felt dirty and the towels smelled bad. The walls are very thin we could hear our neighbors cough and their morning alarm. It had everything you need it is just very low quality. You get what you pay for but I recommend staying somewhere else if you can afford it.
Stayed 1 night in Jul 2025

10/10 Excellent

Isidro

Stayed 2 nights in Jun 2025

6/10 Okay

Emelita

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

steven, porterville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the girl that always checks us in. shes always very nice and takes good care of us.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

Family of 4 stay

Not a good variety of breakfast foods, parts of the restroom was dirty, but not intolerable.
Stayed 3 nights in Jul 2025

6/10 Okay

Enrique

Stayed 1 night in May 2025