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Ilum Experience Home

Property class: 4
VIP Access

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Photo gallery for Ilum Experience Home

Deluxe Room | Terrace/patio
Free daily self-service breakfast
Seasonal outdoor pool, pool umbrellas, pool loungers
Interior
Classic Room | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Bonpland 1762, Buenos Aires, Capital Federal, 1414CMV
  • Place, Palermo Soho
    ‪7 min walk‬
  • Place, Distrito Arcos
    ‪10 min walk‬
  • Place, Serrano Square
    ‪14 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Apartment

Classic Apartment | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Terrace/patio

Deluxe Room

  • 99 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Ilum Experience Home

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a seasonal outdoor pool. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services and a 24-hour front desk.
Ilum Experience Home offers 27 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Buenos Aires hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Ilum Experience Home. During your stay, you're just a quick walk from Palermo Soho. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Palermo Soho and 9 minutes from Obelisco
  • Local-area shuttle service available for a fee
Ilum Experience Home offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Ilum Experience Home.

This 4-star Buenos Aires hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 31 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ilum Experience Home

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in November and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ilum Experience Home
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Hotel Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel Buenos Aires

Ilum Experience Home Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 470 out of 573 reviews
Rating 8 - Good. 89 out of 573 reviews
Rating 6 - Okay. 7 out of 573 reviews
Rating 4 - Poor. 5 out of 573 reviews
Rating 2 - Terrible. 2 out of 573 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aamer

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, great staff, great location! Would highly recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Scarlett

Stayed 5 nights in Jan 2026

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great staff, great location. Nice breakfast options. Hotel gym was sort of limited. Patio overlooking the street was noisy and got poor light, did not use. Overall a good stay and would stay again, despite my limited complaints again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding! We loved our stay at the hotel and highly recommend it
Stayed 6 nights in Jan 2026

10/10 Excellent

Lia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely place in a very nice location. Very clean. Very comfortable. The staff was exceptional and made everything about the stay so easy.
Stayed 2 nights in Jan 2026

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As comfortable, beautiful and service oriented as this hotel is— in so many aspects— I had trouble getting to sleep and sleeping soundly due to noise from the street /balcony. I do recommend staying here, but suggest you book a room overlooking the delightful courtyard. This would make Ilum a perfect hotel in my opinion!
Stayed 2 nights in Jan 2026

10/10 Excellent

raul

Travelled with partner
Liked: Amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property with really friendly and helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
The staff was very nice and helpful and you can tell they are really trying to anticipate all their guests needs. The location was great. We were only there for one night so unfortunately we didn't get to try the breakfast or any of the amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Wonderful experience. I will recommend Ilum 1000% . will be back for sure !
Stayed 3 nights in Jan 2026

10/10 Excellent

Shaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay truly wonderful. They were so helpful with anything we needed and gave us some fabulous restaurant recommendations. The breakfast was delicious with lots of healthy and fresh options. We would definitely stay here again if we ever visit Buenos Aires again.
Stayed 10 nights in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fabulous staff! Nice, clean hotel with comfortable beds
Stayed 3 nights in Dec 2025

8/10 Good

heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean hotel with helpful and friendly staff. Location is good. Rooms need slight renovations and they need to update light switches and outlets. Non slip mat in bathtub was moldy. Very cute pool but sides of pool need cleaning (mold spots).
Stayed 2 nights in Dec 2025

10/10 Excellent

Zainab

Liked: Cleanliness, amenities, property conditions & facilities
The service (every one at the reception) was outstanding!!! Very nice & clean. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Ilum was very good. Nice room, great staff and located in a fine area of Miraflores, Lima Peru
Stayed 1 night in Dec 2025

10/10 Excellent

Werner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and knowledgeable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cepta

Liked: Cleanliness, staff & service, amenities
Staff are amazing. Very friendly and extremely helpful
Stayed 4 nights in Dec 2025

8/10 Good

Marliese

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine. There was a problem with getting back into the hotel at 10 pm at night. The door is always locked, there was nobody at the front desk to let us in. Meanwhile another 5 people arrived who wanted to check in, thankfully they knew somebody who stayed at the hotel, called him, so we got in after a 20 minute wait, otherwise we would have waited even longer!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

8/10 Good

maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Tienen que mejorar el internet estuvo fatal, despues la atencion de primera, la ubicacion excelente y el personal atento y siempre con buenas recomendaciones. La pasamos super bien
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Staff was so helpful!
Stayed 1 night in Dec 2025

4/10 Poor

Irfan

Travelled with family
Morning(especially manager) and breakfast staff were very unfriendly. The evening staff was wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Mart, Carthage

Liked: Cleanliness, amenities, property conditions & facilities
Denise and Aldana at the front desk were helpful . Breakfast was delicious . Will stay there again .
Stayed 1 night in Nov 2025

10/10 Excellent

Nicolas

Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We flew in on the red eye and the hotel was very accommodating as we came in to celebrate and kick off our honeymoon. Hotel is very clean, black out curtains were incredible. Hotel is located in the heart of Palermo Hollywood, walking distance to endless highly rated bars and restaurants. We would definitely repeat.
Stayed 6 nights in Oct 2025