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Courtyard Buffalo Downtown / Canalside

3.0 star property

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Photo gallery for Courtyard Buffalo Downtown / Canalside

Exterior
Lobby
Lobby
Indoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
One Canalside, 125 Main Street, Buffalo, NY, 14203
  • Place, KeyBank Center
    ‪3 min walk‬
  • Place, Sahlen Field
    ‪5 min walk‬
  • Place, Canalside
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard Buffalo Downtown / Canalside

Waterfront hotel with 2 restaurants, 3-minute walk to KeyBank Center
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
Courtyard Buffalo Downtown / Canalside offers 102 accommodations with a safe and coffee/tea makers. 42-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard Buffalo Downtown / Canalside. During your stay, you're just a quick walk from KeyBank Center. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from KeyBank Center and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Courtyard Buffalo Downtown / Canalside offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1036 square feet (93 square metres) and includes conference space. The business-friendly Courtyard Buffalo Downtown / Canalside also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Courtyard Buffalo Downtown / Canalside was completed in May 2023.

Smoking is allowed in designated areas at this 3-star Buffalo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7 AM to 10:30 AM.
The Bistro – This bistro specialises in American cuisine and only serves breakfast.
Pizza Plant – This family restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Uncovered parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 6 to 20 for adults and USD 6 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Pizza Plant
  • The Bistro

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,036 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - May 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 20 for adults and USD 6 to 20 for children
  • Uncovered self-parking fee: USD 18 per night (in/out privileges)
  • Nearby parking fee: USD 15 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Buffalo Downtown
Courtyard Buffalo Downtown Canalside
Courtyard Canalside
Courtyard Canalside Hotel Buffalo Downtown
Courtyard Buffalo Downtown Canalside Hotel
Courtyard Canalside Hotel

Courtyard Buffalo Downtown / Canalside Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 970 reviews
Rating 8 - Good. 213 out of 970 reviews
Rating 6 - Okay. 54 out of 970 reviews
Rating 4 - Poor. 41 out of 970 reviews
Rating 2 - Terrible. 30 out of 970 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean, felt very safe as well.
Stayed 1 night in Nov 2025

10/10 Excellent

Shara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel option for events at Key Bank Center. Staff was super helpful, friendly and knowledgeable. Room was clean and comfortable. We enjoyed our stay and will continue to book this hotel when we are in town for an event.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Ann, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. Spacious and very clean. Easy parking. Great location for Key bank arena.
Stayed 1 night in Nov 2025

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Nicole

Stayed 2 nights in Nov 2025

10/10 Excellent

Xiaofan

Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Stayed 1 night in Sep 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe .. Excellent staff.. short walk to KeyBank centre…
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

MELISSA JS, Pennellville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The young lady that checked us into our rooms when we arrived was very unpleasant.
Stayed 2 nights in Oct 2025

6/10 Okay

Pamela

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Carly

Stayed 1 night in Oct 2025

8/10 Good

Will

Stayed 1 night in Oct 2025

10/10 Excellent

Valerie, Gansevoort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a bit confusing as i turned into a gated lot and did not have room key with me. I hadnt checked in yet. The gate wouldn't raise and i couldnt back out onto a busy street. Then magically for no explained reason it opened. This was on the lobby level,entrance on side. The bar has a limited menu for breakfast. Better bet is to visit Tim Horton's across the street
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay however were disappointed having to pay a parking fee. This should have been included in the price we payed for our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cedric

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Maryjean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2025

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
I like it because there service really good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025