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Curtiss Hotel, an Ascend Collection Hotel

5.0 star property

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Photo gallery for Curtiss Hotel, an Ascend Collection Hotel

2 bars/lounges
Property preview
Breakfast, lunch, dinner served; American cuisine
Interior entrance
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
210 Franklin St, Buffalo, NY, 14202
  • Place, Buffalo Niagara Convention Center
    ‪3 min walk‬
  • Place, Shea's Performing Arts Center
    ‪3 min walk‬
  • Place, KeyBank Center
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(121 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Frette Italian sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Curtiss Hotel, an Ascend Collection Hotel

Luxury hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant and 2 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a 24-hour fitness centre, a rooftop terrace and a 24-hour business centre are on-site.
Curtiss Hotel, an Ascend Collection Hotel offers 68 accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. LED televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and bidets.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs open between 6:00 AM and 11:00 PM.
Our customers tell us that they can't get enough of the helpful staff at Curtiss Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Chippewa District. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy American cuisine while dining at Chez Ami Restaurant
  • Treat yourself to hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Buffalo Niagara Convention Center and 6 minutes on foot from Shea's Performing Arts Center
Curtiss Hotel, an Ascend Collection Hotel offers its guests a full-service spa, hot springs, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Curtiss Hotel, an Ascend Collection Hotel. Self parking and valet parking are free.

This 5-star Buffalo hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Chez Ami Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
VUE Rooftop Lounge – This restaurant specialises in American cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Buffalo Chophouse – This fine-dining restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Buffalo Chophouse
  • Chez Ami Restaurant
  • VUE Rooftop Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot spring
  • TV in common areas

Family friendly

  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Curtiss Hotel Buffalo
Curtiss Hotel
Curtiss Buffalo
Curtiss Hotel, Ascend Hotel Collection Hotel
Curtiss Hotel, Ascend Hotel Collection Buffalo
Curtiss Hotel An Ascend Hotel Collection Member
Curtiss Hotel, Ascend Hotel Collection Hotel Buffalo

Curtiss Hotel, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 791 out of 1003 reviews
Rating 8 - Good. 101 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower is amazing! Extra points for a sleek rooftop bar with a fire pit.
Stayed 1 night in Jul 2025

10/10 Excellent

Rashaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Latasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at Curtiss and I usually love it. The room this time was as nice as the other two…on the surface. Coat rack fell when trying to hang coat, shower handle is beyond loose & ready to fall off, even from pulling a little, which you obviously need to do to exit. And coffee maker did not work, yet the hotel is holding $200 for incidents/ damages? Room #405 needs a maintenance check ASAP. Unsatisfied this time around.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not helpful and poorly trained and systems bad. 45 min to check in. Sink was clogged entire time. Room smelled
Stayed 2 nights in Jun 2025

10/10 Excellent

Kieren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel and great location. Hot spring is an extra bonus and the steam showers are lovely. Love this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Amenities
We had a great experience! We will continue to stay at the Curtiss while in Buffalo!
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Curtiss is a very modern hotel. All the lights, curtains, even the shower are automated. Speaking of the shower, it was amazing. Best hotel shower I can remember. The free breakfast is sufficient to get your day started but you can order menu items if you desire something special. The hotel is also well situated near many other restaurants and places to see in Buffalo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We were very excited to to stay here, as it was a beautiful and amazing Hotel, it was clean and everyone was extremely friendly and we thoroughly enjoyed our stay here. If we ever stay in Buffalo again, we will definitely come back and stay here. I recommend it for any couple.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooftop bar with views and fire pit. There was an Urban Hot Spring that was a good feature especially in the cold weather and had a nice private lounge area. Breakfast area was good and the bar area was nice. Decor was a little gaudy and over the top, but the all electronic room controls was handy. Crazy shower with many sprays and a bidet on the toilet was nice if you like that.
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great staff
Stayed 1 night in Jun 2025

2/10 Terrible

Ted

Stayed 1 night in Jun 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jun 2025

8/10 Good

CHRIS

Liked: Staff & service

Needs update and breakfast is TERRIBLE.

Hotel needs updating. Carpets to paint to lounge to spa. Everything seems old and used and not fresh. Alot of band aid fixes going on. What's up with your complimentary breakfast include in your nightly charge. Worst hotel breakfast I have ever encountered at a hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Beautiful hotel and technology in the room was great. Amazing shower!!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very beautifully appointed hotel. Comfortable and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Smart rooms are the new vacation destinations. Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jun 2025

2/10 Terrible

MARITZA

Travelled with family
Liked: Property conditions & facilities
Horrible experience from the GM Jordan. This would have been my 5th time staying in this location, and never had been asked that my whole crew of 5 people that I had arrived with for a friend's birthday dinner and was told I couldn't check in until all 5 showed ID. Without even asking and assuming they were staying in the hotel room I asked for what reason was ID needed for all my guests he said it "was policy" I've been here with other multiple guests and never been asked for them to show ID besides just the person paying. He embarrassed my family and I in front of others saying he can just cancel my reservation if I didn't agree with the policy. This is 5 latin woman. I've checked in with other friends which were Caucasian and never had the front desk demand ID from my whole group. This GM not only took the time to walk outside and take a look at my family and then stand in front of his computer and belittle me with canceling my reservation. I really felt that he was bias on his actions towards my family who were there just to eat dinner at the restaurant not staying at the hotel which he "assumed" then after all the embarrassment and arguing back and forth with me again feeling unvalued as a returning guest Jordan says it was because the one person in my group that "looked" under 18. So which was the policy here? He looked at everyone's IDs then changed his reason after he seen that we are legal? Is this what we're doing to your hispanic customers? Horrible experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ilana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique and lovely property. The staff went above and beyond. The bed and linens were top notch. The shower is fantastic! The facilities were a pleasant surprise - the indoor/ outdoor hot springs pool and the courtyard . The gym was clean and well equipped. The bathrooms in public spaces were very clean. Overall a delightful stay !
Stayed 1 night in Jun 2025

10/10 Excellent

Kerrin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice and accommodating, it was a luxury stay for sure. I loved it.
Stayed 3 nights in May 2025