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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

View in a map
10 Flint Rd, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪10 min walk‬
  • Place, Boulevard Place
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with free local area shuttle and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Buffalo - Amherst. During your stay, you're just a quick walk from University At Buffalo - North Campus. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from University At Buffalo - North Campus and 10 minutes from Buffalo Zoo
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Buffalo - Amherst offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Buffalo - Amherst. Free self parking is available.

This Buffalo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Cappuccinos Sidewalk Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
DoubleTree Hotel Amherst
DoubleTree Hotel Buffalo
DoubleTree Hotel Buffalo Amherst
Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

Reviews

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 1010 reviews
Rating 8 - Good. 256 out of 1010 reviews
Rating 6 - Okay. 171 out of 1010 reviews
Rating 4 - Poor. 97 out of 1010 reviews
Rating 2 - Terrible. 64 out of 1010 reviews

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It would be better to have more towels and washcloths in the bathrooms. We enjoyed our stay and would come again
Stayed 1 night in Jun 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff seemed frazzled and were a little rude at check in; Many people waiting for rooms to be cleaned after the 3 pm Check in time; we requested an extra towel and were told a washing machine was broken so they would bring it later, never received the towel- the room floor was “sticky” so we just used kept our shoes on. All in all I would stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2025

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Pool door wouldn’t open for door key. No remote for tv when I arrived. Bathroom is tiny shower has poor pressure and temperature. Room was not very clean and bed skirt was dirty. Place appears run down.
Stayed 1 night in Jun 2025

6/10 Okay

yaghoub

Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were very clean. Staff was friendly and the bed/pillows were very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

6/10 Okay

Nick

Disliked: Cleanliness, property conditions & facilities
Smelled horrible. Curtains broke, floor coming up. Bathroom was so tiny.
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Mehmet

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t usually leave reviews, but this was the worst hotel I’ve ever stayed at. Nearly everything about it was misleading. If you can, stay elsewhere. Be warned: “free breakfast” does not mean free — expect surprise charges. This experience felt like a complete rip-off. Very disappointed.
Stayed 1 night in May 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cookies
Stayed 1 night in May 2025

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 1 night in May 2025

8/10 Good

Shally

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel easy to find nice staff
Stayed 1 night in May 2025

8/10 Good

Carol, Bronx

Travelled with family and small children
Liked: Property conditions & facilities
Only complaint I have was that the pool was freezing. I felt bad for my son who cried cause he wanted to swim but he couldn’t take how cold it was. I called front desk regarding pool temperature on both days but it really wasn’t a concern or addressed.
Stayed 2 nights in May 2025

10/10 Excellent

Limei

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

frederick, Hillsdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff was very friendly and helpful
Stayed 1 night in May 2025

6/10 Okay

Janice

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Denise

Stayed 1 night in May 2025

10/10 Excellent

Kareen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The awesome customer service.
Stayed 2 nights in May 2025

6/10 Okay

Chong Hui

Stayed 3 nights in May 2025

6/10 Okay

Krista

Travelled with family
Liked: Cleanliness
Hotel seemed clean. We did have to change our room at 1 am because the ceiling in the bathroom started leaking.
Stayed 2 nights in May 2025

4/10 Poor

Bryan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Originally booked in a larger room but had to be changed because there were no window coverings. Partially comped breakfast.
Stayed 3 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Erin

Stayed 2 nights in May 2025