DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

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Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Breakfast, lunch and dinner served
Bar (on property)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
10 Flint Rd, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪11 min walk‬
  • Place, University At Buffalo Center for the Arts
    ‪4 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

Queen Room with Two Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(48 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(31 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 QUEEN BEDS-NONSMOKING

  • Sleeps 4
  • Free Wi-Fi

King Room with Sofa Bed - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Buffalo - Amherst. During your stay, you're just a quick walk from University At Buffalo - North Campus. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from University At Buffalo - North Campus and 10 minutes from Walden Galleria Mall
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Buffalo - Amherst offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Buffalo - Amherst. Free self parking is available.

This 4-star Buffalo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Cappuccinos Sidewalk Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Amherst Buffalo

Buffalo Amherst

DoubleTree Amherst

DoubleTree Amherst Buffalo

DoubleTree Hotel Amherst

DoubleTree Hotel Buffalo

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Hilton Amherst

Hilton DoubleTree Amherst

Hilton DoubleTree Buffalo

Amherst Hotel Indigo

Hotel Indigo Amherst

DoubleTree Hilton Hotel Buffalo Amherst

DoubleTree Hilton Hotel Buffalo

DoubleTree Hilton Buffalo Amherst

DoubleTree Hilton Buffalo

DoubleTree by Hilton Hotel Buffalo Amherst

DoubleTree by Hilton Hotel Buffalo - Amherst Hotel

DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 4 nights in Feb 2026

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and the room was perfect
Stayed 3 nights in Feb 2026

2/10 Terrible

Burak

Disliked: Cleanliness, staff & service, amenities
The hotel was so bad — the cleanliness and the staff’s attitude were terrible. I couldn’t even stay for one hour and had to move to another hotel.
Stayed 1 night in Feb 2026

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Supposedly the rooms were recently renovated. Multiple things were broken before we got there and the second they were touched they fell apart. The parking was a nightmare as i had to park in the lot for a different hotel.
Stayed 1 night in Feb 2026

4/10 Poor

Estela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was VERY accommodating, but this hotel is incredibly run down. It definitely needs a super deep cleaning and is currently being remodeled, but that does not excuse how dirty the rooms are. Dusty, smudges on most surfaces, smelly, dingy towels and linens. The snacks they have at the breakfast nook and gift shop are expired. I saw at least two guests complaining that they had no hot water.
Stayed 2 nights in Jan 2026

6/10 Okay

Allison

Stayed 3 nights in Dec 2025

6/10 Okay

antoine

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Shower was not clean, coffee maker had some slimy black stuff in water reservoir, some sort of dried on sauce was on the table. Cafe was never open. Pool was clean at least
Stayed 2 nights in Jan 2026

8/10 Good

Bassima

Liked: Staff & service
People were peeing outside the entrance, they need to be a watch guy outside the entrance to stop them from doing it ! Especially since there is kids around and people walking around.
Stayed 1 night in Jan 2026

8/10 Good

Carol

Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Stayed 2 nights in Jan 2026

4/10 Poor

Rob

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was under renovation. Construction started at 8am and was noisy. The room did not have an outlet on the desk. There was no hot water in the morning.
Stayed 1 night in Dec 2025

4/10 Poor

Maria

Liked: Staff & service, amenities
Disliked: Cleanliness
Cleaning could be better asked for a late check out house keeper came 4 times and walked in the room did not have a sign for the door in room and headboard was disgusting
Stayed 1 night in Dec 2025

8/10 Good

Kendra

Stayed 1 night in Jan 2026

8/10 Good

Kosta And Ari

Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Stayed 1 night in Dec 2025

10/10 Excellent

Otis

Stayed 1 night in Dec 2025

10/10 Excellent

Cheekeong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything look great we will come back again😀
Stayed 1 night in Dec 2025

8/10 Good

teho

Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Business traveller
Disliked: Property conditions & facilities
When I first checked in I was placed in a room on the 1st floor across from a noisy ice machine with no door on the ice machine room. You could hear the machine while lying in the bed. I asked to switch rooms which they moved me to the third floor. Unbeknownst to me the 4th floor was under construction so at 8am the next morning the sounds of demolition started in the room above me. I don’t recall being notified of construction at the hotel after making my booking or upon check in. Outside of those issues my stay was ok and the room was clean. Had I known the hotel was under construction I would have booked elsewhere. Also found it odd that they moved me to a construction adjacent room considering I complained about my first room being noisy.
Stayed 3 nights in Dec 2025

4/10 Poor

Erica

Disliked: Cleanliness
The room was not clean, toilet paper wasn’t filled, the toilet was clogged…overall there was a lack of care taken. Super disappointed for the cost of the room. Was also told that there were renovations going on above us. So we had to listen to that noise in the am too.
Stayed 1 night in Nov 2025

8/10 Good

Jocelyn

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was as expected for a family of 4.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tahreem

Stayed 1 night in Nov 2025

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
Was not notified hotel was under construction. Hotel was noisy and dirty.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025