6/10 – Okay
JoAnne
Mit der Familie gereist
3. Dez. 2025
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
The room was fantastic for the 5 of us - 2 queen beds and a sofa. The sofa was great because I don't sleep in a bed - I sleep sitting up. Not all hotels have a second option of sleeping. The past 2 hotels that I have been in the beds are 15 inches or height off the floor making it hard for someone like me with disabilities to get on the bed.
As we were walking down to our room, I noticed how dirty the hall rug was this was a turn off to me. In the room there were 2 separate rooms. One had the double beds and then there was a sitting room. In the sitting room the thermostat did not work. It was on low cool the entire night - I wouldn't have mind it if it was summer but it is winter outside. The person who was at the front desk couldn't move us to another room because she didn't know if she could do that. Needless to say, I was cold that I doubled up on my clothes. The next morning I told a different person. No compensation for it at all.
JoAnne
Aufenthalt von 1 Nacht im November 2025