Our first night was terrible. The tub was filthy, it had a collection of scum around the drain and a ring around the tub. The sink had toothpaste residue left in it and the pillows on the bed in the master bedroom were covered with hair. We texted our host to let them know, along with pictures. They were on a cruise and had issues receiving the pictures. They provided flat responses, stated that we had to send the pictures that night. My friend also texted the pictures and sent the images to their email. Which they confirmed receiving. It really surprised me how non-existent the customer service was. We were there for four days and we didn't hear from our host again after that first night. No recommendations to make things better or even a simple apology for finding any part of the space in an unclean manner. After that, it got better and we were able to enjoy the space. Cons: 10-20 mins to get to condo from gatehouse, it's a long, slow and treacherous drive up to the condo. If you're not used to driving narrow, partially, if not at all lit sharp turn mountain passes, then please consider this in your decision. As listed, it has exterior stairs to get to the entrance. It is a very step staircase (13 steps) and in mid-March, when we arrived they were covered in 2-3 inches of snow. As we arrived at night, it was terrifying descending them. The next day they were covered in ice. The railing is high and thick so not very suitable for holding onto properly. We had to hold onto the slats between the railing and the stairs to have a good grip to keep us up. The fireplace did not work. We asked our host, who told us it's one of the numerous switches on the wall. That was all the instructions we received. The Wi-fi Password never worked, despite the host telling us it was correct. Pros: Gorgeous views, Cozy space (once cleaned), Beds were luxurious, Cookware was very nice, Friendly and helpful people, not just at the gatehouse but in town too. Even though our first night was a hot mess. The overall experience I had was lovely. The condo is stunning and worth it. The host though, was less than spectacular and provided little customer service. I feel a bit miffed that I paid for a fully cleaned space and a cleaning fee, for someone else to (hopefully) have a clean space, when I didn't receive one.