Stayed in room 3, amelia earhart room for 1 night. Room was clean but dated, the windows are single glazed so trains and traffic can be heard clearly, shower cubicle could do with a bit of elbow grease under door on inside to get rid of the mould. Could hear the other customers talking in the restaurant until late while in the room so of you're a light sleeper and need an early night, could be problematic.
But, the staff are truly lovely and the food is fantastic. Would definitely stay again.
The customer service was excellent/very helpful and friendly staff
Very clean rooms and throughout the hotel.
Food options were excellent.
The decoration in the rooms were contemporary,however the rooms/bathrooms could do with a refurb,they looked very tired.
The shower was very old school and the water wasnât very hot.
Having said all of that I would go back again.
Check in was quick inefficient. For a single room, it was a decent size with a three-quarter bed. However, it was very dated and needed a good refurbishment. It was also very warm even with the windows open. And the smells from the restaurant were apparent which wasnât particularly nice.
Executive room.TV didnât work.Staff didnât answer reception phone after 3 attempts gave up.Heating difficult to control.Floors very noisy/creaky and walls thin with no sound proofing.Couldnât control bath mixer tap.Dissapointing visit as have stayed before and usually just one or two issues!
Not worth the money charged ÂŁ85 especially as breakfast not included, decor needs a lot of attention, carpet needs a good steam clean, tv way to small, bed uncomfortable, shower was awful as hardly had any power or hot water. Window had condensation so could not see out. All in all very run down.
Much better than expected, 07.00 breakfast was a bonus for motor racing nearby, and only 10 mins from the circuit.
Excellent parking facilities and a pub next door.
Unfortunately the hotel is in need of a bit of a refresh. We stayed in a room at the front of the property and there were a number of areas for improvement.
1. The overall decor is dated, the wallpaper is old and coming away from the walls in a number of places. Under the window the wallpaper has peeled off and the wall behind was damp.
2. The ensuite is again very dated and the grouting around the tiles had a fair amount of mould. The main concern however was the shower curtain that had quite a bit of mould on it.
3. The bed was very uncomfortable and I could feel every spring digging into my back all night, there was literally no support! When I inspected the mattress I noticed that the mattress was in fact falling apart at the seams with massive holes in it.
4. The rest of the hotel just looked very tired and would benefit from a total refresh!
On the positive side, staff were pleasant and made an effort to check us in earlier than their official policy and breakfast was nice. I did take photos if I can post them.
This was a comfortable nightâs sleep in a spacious room, but note that the hotel is a little tired and the location is not âclassically idealâ. I did enjoy my time, and it was exactly as expected - and the staff are all very helpful. Note that breakfast wasnât included in my rate.
Stayed for an organised evening meal with 12 others in private dining room. The food was mediocre and the service was poor.
The accommodation is tired.