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NH Collection Cáceres Palacio de Oquendo

4.0 star property

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Photo gallery for NH Collection Cáceres Palacio de Oquendo

Exterior
Terrace/patio
Lobby
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Plaza San Juan, 11, Cáceres, Caceres, 10003
  • Acebo
    ‪2 min walk‬
  • Casa del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬

Room options

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, View

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room, View

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, blackout curtains

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

NH Collection Cáceres Palacio de Oquendo

Pet-friendly hotel connected to the convention centre in Cáceres with a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
NH Collection Cáceres Palacio de Oquendo offers 86 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of NH Collection Cáceres Palacio de Oquendo's great location. During your stay, you'll be connected to the convention centre and just a quick walk from San Juan Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from San Juan Church and Acebo
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3260 square feet (303 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Collection Cáceres Palacio de Oquendo.

This 4-star Cáceres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Cava del Emperador – On-site bar.
Taperia Yuste – This tapas bar specialises in Spanish cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 11 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cava del Emperador
  • Taperia Yuste

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,260 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 11 per day (295 ft away)
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Oquendo
Nh Palacio Oquendo
Nh Palacio Oquendo Caceres
Nh Palacio Oquendo Hotel
Nh Palacio Oquendo Hotel Caceres
Palacio Oquendo
NH Collection Cáceres Palacio Oquendo Hotel Caceres
NH Collection Cáceres Palacio Oquendo Hotel
NH Collection Cáceres Palacio Oquendo Caceres
NH Collection Cáceres Palacio Oquendo
NH Collection Cáceres Palacio de Oquendo Hotel
NH Collection Cáceres Palacio de Oquendo Cáceres
NH Collection Cáceres Palacio de Oquendo Hotel Cáceres

NH Collection Cáceres Palacio de Oquendo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 604 reviews
Rating 8 - Good. 138 out of 604 reviews
Rating 6 - Okay. 29 out of 604 reviews
Rating 4 - Poor. 10 out of 604 reviews
Rating 2 - Terrible. 7 out of 604 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto Jorge, San Isidro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is to arrive from the parking lot that is more than 6 blocks from the hotel, we had to load with the suitcases; At the exit to search for the parking lot the road is very difficult, I lost several times.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was wore out and with scratches all over the floor. Frame of bathroom door was out. Poor property maintenance. Mini bar not operational - refrigerator not working. Breakfast buffet service was slow and not very friendly. They seemed to be understaffed. Reception personnel was good and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Catharine

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, and well situated. The staff excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in the hotel served an excellent buffet breakfast. The dinner was absolutely delicious.
Stayed 1 night in Mar 2025

6/10 Okay

Sanjeev

Travelled with partner
Liked: Cleanliness
Fantastic location. Right next to plaza Mayor and other main attractions. An old beautiful building. Breakfast was good. The rooms are run down. Not well maintained. Curtains are not hung up properly. Sliding door to cupboard was stuck. Also hot inside. Needs refurbishment
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptional hotel just off the Plaza Mayor

A beautiful hotel in an historic building just a short distance above the Plaza Mayor and away from the hubbub of that area. The staff were particularly pleasant and helpful. The updating of the hotel retained just enough of the quirkiness of the original building to give it a real sense of place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and very comfortable

An overnight stay on our way north. Very good location in the Old Town. Nice building with very spacious and comfortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super nice people. Excellent breakfast. Close to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Chenmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia maravillosa, además nos hicieron un upgrade de la habitación
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Katy

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan, Katy

Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Pilar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Situated steps away from the Plaza Mayor,
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond, DeLand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in a great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Yanko, Hacienda Heights

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel queda dentro de un palacio muy bonito y bien conservado. Está muy limpio y a pasos de la plaza mayor. El personal muy atento y amable. Buen desayuno bufé.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Eco friendly

Loved the hotel though the eco friendliness left me too hot to sleep comfortably at night. Had to open the window and receive the fresh cooler air in order to sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very good staff, we travelled with our dog and had an amazing stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Paulo, Ossining

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG , one of the most beautiful hotel I stayed in a long time accompanied by this unique town , going back to the past,, Service , restaurant, front desk assistant 100
Stayed 1 night in Oct 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't miss a great stay in Caceres

Lovely hotel, with everything we needed. And actually fairly easy to find with GPS guiding us. We pulled right up in front of the hotel, unloaded our bags and checked in. The front desk gave us directions to off-site parking, and it was only a 5 minute walk back to the hotel. It was a very easy process. Dinner at the restaurant was amazing. We only regret that we were not able to stay longer than one night. The hotel's location in Caceres was great, with all kinds of streets to meander and explore.
Stayed 1 night in Oct 2024