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Pullman Cairns International

5.0 star property

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Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, minibar, in-room safe, desk
Rejuvenated Deluxe Room Twin, Harbour View | View from property
Outdoor pool, pool loungers
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Superior City Mountain Twin

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Harbour View

  • 80 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, Mountain View

  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Rejuvenated Superior Room, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room, Mountain View

9.6 out of 10
Exceptional
(25 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite (Executive)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (Executive)

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room Twin, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room Twin, City Mountain View

9.2 out of 10
Wonderful
(16 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(27 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Harbour View

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Harbour View

8.0 out of 10
Very good
(28 reviews)
  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Mountain View

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Harbour View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Twin

  • Sleeps 4

View all photos for Superior City Mountain View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View King Room

  • Sleeps 2

View all photos for Superior City Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View Twin Room

  • Sleeps 4

View all photos for Grand Superior City Mountain Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Superior City Mountain Twin

  • Sleeps 4

View all photos for Executive Suite City Mountain View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite City Mountain View King

  • Sleeps 3

View all photos for Deluxe Harbour View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View King Room

  • Sleeps 2

View all photos for Deluxe Harbour View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin Room

  • Sleeps 2

View all photos for Classic Harbour View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Queen

  • Sleeps 2

View all photos for Executive Suite Harbour View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite Harbour View King

  • Sleeps 3

View all photos for Classic City Mountain View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Twin

  • Sleeps 4

View all photos for Superior Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Executive Suite

  • Sleeps 2

View all photos for Classic City Mountain View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Queen

  • Sleeps 2

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About this property

Pullman Cairns International

Luxury hotel with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Pullman Cairns International's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, aromatherapy or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Reef Fleet Terminal
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered.
Coco's Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to August 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Covered self-parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1004 reviews
Rating 8 - Good. 302 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Bronwyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed that we went told the pool and spa weren’t available at the hotel, they gave you the option to go across to the hotel over the road or to the there other hotel to use there pool. I chose this hotel for the pool and spa. I would have book another one if I’d known so I didn’t have to walk somewhere else. No discount was offered for the inconvenience. Very poor of the hotel not to even tell you when you checked in either.
Stayed 1 night in May 2025

10/10 Excellent

larry

Stayed 6 nights in Apr 2025

2/10 Terrible

gary craig

Travelled with family
Disliked: Amenities, property conditions & facilities
Was not informed about the pool being closed which was disappointing as we were there for a relaxing holiday. No balcony furniture, no bath robes, room smelt musty. 3 star at best, definitely not 5 star. Wasted 5 day break, never again.
Stayed 5 nights in May 2025

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 stay in Cairns

Everything was just outstanding. Highly recommend if you are staying in Cairns.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan (A.Mgr) at Front Desk was so friendly and warm - was a great way to start the stay.
Stayed 1 night in May 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Large room with balcony
Stayed 7 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Staff & service, amenities, property conditions & facilities
- Noise from construction unbearable - Little or no laundary service - AC not controllable - Bedroom phone not working - Service at self-serve breakfast substandard - Swimming pool not available I give it 1 out of 10
Stayed 1 night in Apr 2025

10/10 Excellent

Jayeeta

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Sally-Thi-Thuy-Duyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

SATCHAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Nishit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and convenient location. Friendly and helpful staff. We would especially like to mention the room cleaning staff. They were very thoughtful and helpful. Wonderful hotel experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Annette Joy

Travelled with family
Liked: Amenities, property conditions & facilities
Beautifully presented hotel in a very convenient location to all Cairns has to offer. Very clean, spacious and comfortable rooms with great views from the balcony.Rooms well fitted with tea, coffee pod machine , hot chocolate , fridge etc. Great breakfast buffet, lots of different options to start your day off right. Extremely helpful staff, David in the lobby bar was very friendly and knew our order from day 1.I wouldn’t hesitate to recommend and would happily go and stay again. Short drive from the airport approx $20 for a taxi.
Stayed 9 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, enjoyed the breakfast and while the pool wasn’t open we were able to use the lovely pool down the road.
Stayed 5 nights in Apr 2025

6/10 Okay

Shen

Travelled with family
Liked: Cleanliness, staff & service, amenities
As of the check-out date on April 18, the hotel pool was still unavailable. Guests had to use the pool at the casino hotel across the street, which required picking up a new room key card at that hotel's front desk. Also, guests had to bring their towels from the original hotel, which was inconvenient!
Stayed 5 nights in Apr 2025

8/10 Good

Thipphaphone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Pullman International Hotel and were quite disappointed to find that the swimming pool was under construction, something we were really looking forward to during our stay. However, the room we stayed in was very nice and comfortable, which helped make up for the inconvenience. What truly stood out during our stay was the exceptional service we received from Georgia at the front reception. She was consistently helpful and welcoming every time we interacted with her. Pullman is very lucky to have someone like Georgia representing the hotel, she truly made a difference to our experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Really big updated rooms with comfortable beds and great team in all departments, Robert in the restaurant, yu in concierge and all the front desk team were great. Excellent location. Pool was closed bit they had alternate options available
Stayed 4 nights in Apr 2025

10/10 Excellent

Khandra

Stayed 1 night in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David, Waterloo

Stayed 2 nights in Apr 2025

8/10 Good

kylie

Travelled with family
Liked: Amenities, property conditions & facilities
The only think i could say that was disappointing was the breakfast. Compared to other places i have stayed in Cairns, the pullman international cairns only had very basic & limited options for breakfast. I ended up going back to another place i had previously stayed at for breakfast
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Cairns
Stayed 1 night in Apr 2025