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Hotel Atrium Thermas - Oficial

3.0 star property

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Photo gallery for Hotel Atrium Thermas - Oficial

Restaurant
Exterior
Reception hall
Indoor pool, 5 outdoor pools, open 6:00 AM to midnight, pool umbrellas
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Cel Cirilo Lopes de Moraes, Quadro 33 Lt Turista I, Caldas Novas, 75690-000
  • Place, Plaza Orlando Mestre
    ‪3 min walk‬
  • Place, Matriz Church
    ‪3 min walk‬
  • Place, Water Park
    ‪15 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪4 min drive‬

Room options

View all photos for Room

Minibar, in-room safe, desk, laptop workspace

Room

  • 44 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Apartamento Deluxe (2 Adultos e 2 Crianças)

Minibar, in-room safe, desk, laptop workspace

Apartamento Deluxe (2 Adultos e 2 Crianças)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Atrium Thermas - Oficial

5 outdoor pools, free water park access and an indoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness centre and a swim-up bar.
Hotel Atrium Thermas - Oficial offers 168 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with stovetops and microwaves. Bathrooms include a shower and complimentary toiletries.

This Caldas Novas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a complimentary water park, a steam room and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.

During your stay at Hotel Atrium Thermas - Oficial, you're just a quick walk from Casarao. Enjoy features like free breakfast and free WiFi in public areas, plus 5 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the swim-up bar
  • Splash around at the free water park or swim in the indoor and 5 outdoor pools
  • Amenities include multilingual staff, a lift and TV in a common area
  • On-site recreation includes a gym and a steam room
  • Just a 4-minute walk from Casarao and 4 minutes on foot from Plaza Orlando Mestre
Hotel Atrium Thermas - Oficial offers its guests a complimentary water park, 5 outdoor swimming pools, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Hotel Atrium Thermas - Oficial.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Hotel Atrium Thermas - Oficial has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free water park
  • Gym
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2015
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires guests to change guestrooms within the same room category every Sunday until their check-out date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to midnight
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Atrium Thermas Residence Service Hotel Caldas Novas
Atrium Thermas Residence Service Hotel
Atrium Thermas Residence Service Caldas Novas
Prive Atrium Thermas Residence Service Hotel Caldas Novas
Prive Atrium Thermas Residence Service Hotel
Prive Atrium Thermas Residence Service Caldas Novas
Atrium Thermas Residence Service
Atrium Thermas Resince Servic

Hotel Atrium Thermas - Oficial Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in city center but everything is walkable and several good shops and restaurants nearby. Like many hotels in Caldas Novas, the warm-water pools are delightful
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Adrielli oliveira Aguiar

Disliked: Staff & service
Café da manhã bastante pobre, pão seco, ovos mexidos secos, sem opções de café, faltava leite.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Gesmar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A EXPERIÊNCIA QUE TIVE COM ESSE HOTEL FOI A PIOR POSSÍVEL!! JÁ NO CHECK-IN MINHA RESERVA NÃO APARECIAM PRA ELES, FICAMOS QUASE 1:00 ESPERANDO NO SAGUÃO!! CAFÉ DA MANHÃ FRAQUÍSSIMO, JÁ NO 1°DIA NA SEXTA-FEIRA...COMEÇARAM A TIRAR O CAFÉ DA MANHÃ NÃO ERA NEM 9:50 DA MANHÃ E ISSO NUMA CIDADE TURÍSTICA QUE VOCÊ VAI PARA DESCANSAR E NÃO A TRABALHO!! APARTAMENTOS ELES LIMPAM DIA SIM DIA NÃO E A ÁREA COMUM NOS ANDARES NEM SEI QUANDO ELES LIMPAM E SE LIMPAM MAIS QUE UMA VEZ NA SEMANA PORQUÊ ESTAVA MUITO SUJO NUM PLENO SÁBADO ENTÃO IMAGINE MEIO DE SEMANA!! TEM QUE MELHORAR MUITO E OLHA QUE A DIÁRIA NÃO É NÍVEL HOTEL MEQUETREFE!!! QUASE 400,00 A DIÁRIA! JÁ DIZIA AQUELE VELHO DITADO...A 1° IMPRESSÃO É A QUE FICA!!! NUNCA MAIS VOLTO NESSE HOTEL E NÃO ACONSELHO!!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento foi muito bom, estava tudo limpo, contudo a cama não era confortável. Além disso o café da manhã poderia ser melhor.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Benedito Feliciano

Liked: Staff & service, property conditions & facilities, room comfort
O quarto é otimo. Hotel muito bom.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Wagner

Liked: Cleanliness
Precisa melhorar o atendimento e o café da manhã.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Lea C H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Priscila

Disliked: Cleanliness, property conditions & facilities, room comfort
-Café da manhã incompatível com o valor da diária pela qualidade e quantidade de opções -Academia ar condicionado não funciona, esteiras quebrada e bicicleta
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super satisfeito

Fiquei surpreso com tudo café da Manhã simples mas muito bom comida simples mas muito boa quarto top piscinas fantástica, limpeza nota 1000
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Clerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel que é um flat muito espaçoso, tem sala,cozinha, varanda, quarto e banheiro, ar condicionado na sala e quarto, gostei muito, a minha diária deu direito a um parque muito bom em Caldas Novas,com transporte já incluido,os funcionários muito educados, a noite na frente do hotel eles colocam música ao vivo, localização muito boa, super recomendo.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

CRISTIANO S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo ambiente e funcionarios preparados.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities
No geral, não gostei do hotel. A internet é fraca, o vaso sanitário estava meio solto, as toalhas estavam manchadas. Os atendentes são educados.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Tiago

Liked: Staff & service, property conditions & facilities, room comfort
O hotel em si é bom, porém o elevador é muito demorado e podem melhorar mais a limpeza, no espelho do banheiro tinha os respingos de creme dental, tava feio.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivo: Excelentes acomodações. Tudo novo, muito organizado e limpo. Conseguimos fazer o check-in antecipado, o que nos ajudou muito. Excelente atendimento dos funcionários. Ponto negativo: sinal do wifi não chega nos quartos, almoço fornecido pelo restaurante deixou a desejar e café da manhã com poucas opções.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Réveillon

Muito bom o hotel só falta um playground pra criança de resto nada pra reclamar
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

julina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 5

Muito boa ...recepção maravilhosa Café da manhã uma delícia.. Lugar muito bom famíliar nada a reclamar ..
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, ambiente limpo, confortável, silencioso, piscinas satisfatórias para um hotel, só peca no café da manhã há pouca opções, café acabada e não há reposições mesmo que esteja longe do encerramento de servir, não há mesas suficiente para quantidade de hóspedes, é necessário perder mais de 30mim em fila esperando pra sentar.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Antonio Carlos

razoavel café da manhã com reposições muito lentas, todos os dias em que fui me servir estava faltando algum item e demorava muito para ser reposto.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É um hotel lindo, bem confortável, o café da manhã excelente! Só as piscinas que são muito quentes.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Dalva Coradina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, limpo e bem localizado, boas refeições, ambiente tranquilo.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

MÁRIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência boa. Só a internet que deixou a desejar.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Foi Ótimo fomos muito bem recebidos, pela recepção, quartos bem arrumados, e sempre limpos todos os dias as camareiras limpavam e café da manhã e o jantar excelentes o cozinheiro sempre arrasando, piscinas sempre muito limpas e bem quentinhas, estao de parabéns!!!
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Adelso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom tudo

A minha estadia foi otima,atendentes simpaticos,apenas uma pessoa q faz parte da cozinha q nao nos tratou bem,mas faz parte,senti falta no cafe da manha cuscuz e tapioca fica a dica,de resto muito boa a comida e tudo mas
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito, hotel muito bem organizado! So 1 ponto negativo, estacionamento do local coberto ,mais muito sujo, muito pó, fora isso tudo nas perfeitas condições!
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Ana m a oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi ótimo voltaremos de novo
Stayed 2 nights in Mar 2023