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Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 star property

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Photo gallery for Hampton Inn & Suites By Hilton Calgary- University Northwest

Interior entrance
Indoor pool
Exterior
Restaurant
King Study, Non Smoking | 1 bedroom, individually furnished, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
2231 Banff Trail N.W., Calgary, AB, T2M 4L2
  • Place, McMahon Stadium
    ‪5 min walk‬
  • Place, University of Calgary
    ‪11 min walk‬
  • Place, Foothills Medical Centre
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually furnished, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, individually furnished, blackout curtains, iron/ironing board

Basic Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(149 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study, Non Smoking

King Study, Non Smoking | 1 bedroom, individually furnished, blackout curtains, iron/ironing board

King Study, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, 1 King Bed, Kitchen (Living Area)

Exclusive Room, 1 King Bed, Kitchen (Living Area) | 1 bedroom, individually furnished, blackout curtains, iron/ironing board

Exclusive Room, 1 King Bed, Kitchen (Living Area)

9.4 out of 10
Exceptional
(42 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites By Hilton Calgary- University Northwest

Suburban hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hampton Inn & Suites By Hilton Calgary- University Northwest offers 96 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Hampton Inn & Suites By Hilton Calgary- University Northwest gets high marks from our customers. During your stay, you're just a quick walk from McMahon Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the convenient parking
  • 13 minutes by foot from University of Calgary and a 3-minute drive from Foothills Medical Centre
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1507 square feet (140 square metres) and includes a conference centre. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at Hampton Inn & Suites By Hilton Calgary- University Northwest. Limited free parking is available on a first-come, first-served basis.

This Calgary hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The property will be renovating from 26 May 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 95 per pet, per stay (maximum CAD 165 per stay), plus a deposit of CAD 500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 37 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 35.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 500 per stay
  • Pet fee: CAD 95 per pet, per stay (maximum CAD165 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Calgary-University Northwest
Hampton Inn Hilton Northwest Hotel Calgary-University
Hampton Inn Hilton Calgary-University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest
Hampton Inn Hilton Calgary University Northwest Hotel
Hampton Inn Hilton Calgary University Northwest
Hampton Inn Suites By Hilton Calgary University Northwest
Hampton Inn Hilton Hotel
Hampton Inn Hilton

Reviews

Hampton Inn & Suites By Hilton Calgary- University Northwest Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 682 out of 1331 reviews
Rating 8 - Good. 416 out of 1331 reviews
Rating 6 - Okay. 130 out of 1331 reviews
Rating 4 - Poor. 47 out of 1331 reviews
Rating 2 - Terrible. 56 out of 1331 reviews

Reviews

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

8/10 Good

Orlando Sarmiento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price.
Stayed 4 nights in Jul 2025

8/10 Good

Dan

Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Stayed 1 night in Jun 2025

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Vijay

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
My experience at Hampton Inn & Suites NW Calgary was the worst I’ve had in all my travels. I had a confirmed “Pay at Property” reservation via Expedia. But on arrival, Jamie at the front desk told me it was canceled due to a “payment issue.” No one contacted me—no call, no email. My credit card is in good standing, and I was never told why the charge was attempted in advance, let alone why it failed. When I asked to honor my original rate, Jamie refused and told me to rebook at a higher price. He rudely said, “It’s not my problem—deal with Expedia.” When I requested a manager, he said they were at home and unreachable. Things escalated quickly—he became aggressive and told my family and me to leave or he'd call the police. My child was terrified. We were stranded in a new city, treated not just with indifference but hostility. Later, I found reviews reporting similar behavior from Jamie—clearly, this isn’t an isolated incident. This experience has severely damaged my trust in Hilton. We’ll never return and urge other travelers to avoid this location. As for Expedia, they offered no meaningful support beyond suggesting I rebook at the higher rate. No accountability from either party.
Stayed 1 night in Jun 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train staion, great breakfast and kind staff
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Bushra

Liked: Cleanliness
Looks very rundown. Not typical of Hilton properties.
Stayed 1 night in Jun 2025

6/10 Okay

Deb

Stayed 2 nights in Jun 2025

10/10 Excellent

Maria, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Tamara, Montreal

Travelled with family
Disliked: Property conditions & facilities
The hotel is in major renovations and most rooms have not been updated in years. The staff was friendly but the breakfast was below average.
Stayed 1 night in Jun 2025

6/10 Okay

Mike

Travelled with family, Business traveller
.
Stayed 2 nights in Jun 2025

6/10 Okay

Daryl

Travelled with family
Disliked: Amenities, property conditions & facilities
Nobody told us that the pool was closed
Stayed 2 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Comfortable. Tired. Lots of renovations and expensive
Stayed 1 night in Jun 2025

10/10 Excellent

olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were friendly!
Stayed 4 nights in Jun 2025

4/10 Poor

Helen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Pool not available nor was a refund for it being closed..Incedental on credit card $100.00…. Way too much…There was a fridge not even a bottle of water…. No mini bar so why a cc deposit??? and the cost was outrageous!!! Helen Burgardt
Stayed 1 night in Jun 2025

2/10 Terrible

Kyle

Travelled with partner
Disliked: Property conditions & facilities
No pool (like it said there would be) the whole property is under construction and covered in tarps. There was a credit card fee I was unaware of. Overall not a good experience
Stayed 1 night in Jun 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an enjoyable stay at the Hampton Inn. Many dining options nearby which was helpful - we could walk. Quiet, very clean and a nice selection of breakfast items. Would stay again. Were a bit disappointed the pool was closed as it wasn't advertised but they did have options of swimming in a neighbouring hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

john

Stayed 1 night in Feb 2025

8/10 Good

Kulsum

Stayed 1 night in May 2025

8/10 Good

Doanld

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby with complimentary coffee and a great breakfast included in the price. The property is a little dated but clean.
Stayed 1 night in Jun 2025