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Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
In-room safe, desk, iron/ironing board, free cots/infant beds
Free buffet breakfast
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Place, Southcentre Mall
    ‪9 min walk‬
  • Place, Trico Centre for Family Wellness
    ‪14 min walk‬
  • Place, Fish Creek Provincial Park
    ‪20 min walk‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(76 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.2 out of 10
Very good
(45 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace (Jetted Tub)

Suite, 1 King Bed, Fireplace (Jetted Tub) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Fireplace (Jetted Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

7.4 out of 10
Good
(9 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Room amenity

Suite, 1 King Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Free WiFi
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About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Family-friendly hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers 105 accommodations with video game consoles and a safe. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG. During your stay, you'll be within walking distance of Southcentre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Chinook Centre and 12 minutes from Grey Eagle Casino
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 1000 square feet (90 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG. Self parking is free.

This Calgary hotel is smoke free.

Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 10 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1009 reviews
Rating 8 - Good. 256 out of 1009 reviews
Rating 6 - Okay. 99 out of 1009 reviews
Rating 4 - Poor. 67 out of 1009 reviews
Rating 2 - Terrible. 89 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best waterslide!

Beautiful hotel! Comfy beds, very clean room and super fast waterslide!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
TV didn’t work, watched an elderly lady fall on the wet tile floor in the elevator Room as terribly loud as it seems they are lacking sound proofing or insulation between walls Fire alarm evacuated the hotel at 2am. With no direction or guidance from hotel staff on the situation
Stayed 1 night in Aug 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
It was definitely a good start
Stayed 4 nights in Aug 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfy beds
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

mariela

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly, prompt and helpful. Our room was clean, roomy and uncluttered. The only negative is that there isn't enough seating for breakfast. Breakfast is amazing as well!
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Disliked: Staff & service
I didn't like the check in process was ridiculous I don't agree with the taking of both 1 nights pay in advance as well as a damage deposit. Also not mentioning this charge ahead of time.
Stayed 2 nights in Aug 2025

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice stay, beds were comfy, room was clean and bathroom was clean , all good. I just found that I could hear the road / car traffic noise.
Stayed 1 night in Aug 2025

6/10 Okay

Yadong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is rude
Stayed 1 night in Aug 2025

2/10 Terrible

sherry A G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful customer service

We checked in later at night and the front desk person was extremely rude and not very nice. Would NOT stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, breakfasts were great, rooms were clean but mattresses were painfully uncomfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find. Room was clean, very comfy beds, great pillows. Grandkids loved the pool and waterslide. Breakfast was good: hot food, bacon sausage, eggs, as well as the usual cereal, bagels, muffins etc.
Stayed 1 night in Aug 2025

8/10 Good

Blynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay I’d love to stay here again on our next trip Mashi Cho (thank you)
Stayed 1 night in Aug 2025

10/10 Excellent

Donna Liza, Edmonton

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everytglhing
Stayed 1 night in Aug 2025

8/10 Good

Jenette

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 7 nights in Aug 2025

10/10 Excellent

Ebenezer

Stayed 1 night in Jul 2025

2/10 Terrible

Wiktoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in motels that felt more like hotels than this “hotel.” From the second I walked in, I was treated like a nuisance. My card had an issue, and instead of basic courtesy, the front desk clerk kept snapping, “Did you fix it yet?” like I was wasting her time. The pool? Never a towel in sight. The “body wash”? Lotion. Staff friendliness? Nonexistent. Breakfast was chaos, one poor employee left alone, no food replenished, and guests shoving to grab scraps. Then at 3 a.m., the fire alarm blared. Turns out it’s been malfunctioning for over a year, but they still haven’t fixed it. We rushed outside with our terrified kids, only to return to zero apology, zero explanation, and zero compensation. Days later, I find a $63 charge. Calls to the hotel went nowhere, promises to “call back” were empty. Finally, they claimed it was for a “stained” towel. The photos showed a huge orange stain we never made. Considering the filthy floors, it’s not hard to imagine towels picking up grime, but this was clearly not ours. This place is unprofessional, unwelcoming, and unapologetic. If you enjoy being treated poorly, woken up at 3 a.m., and billed for messes you didn’t make, this is your hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Orysia, Sherwood Park

Good place to stay for a last minute trip to Calgary.
Stayed 1 night in Aug 2025

6/10 Okay

Faye

Liked: Staff & service, property conditions & facilities
Toilet paper must be scarce there. I had to go to re
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Stayed 4 nights in Jul 2025

6/10 Okay

Jongwon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Our children couldn’t use the hand wash in the bathroom because it was fixed in a spot they couldn’t reach, and everything was in refillable containers, which didn’t seem very hygienic. It would have been better if they had individually packaged items like other hotels. We tried to log into Netflix with our account, but the TV wasn’t a smart TV. When we checked in on Saturday, we asked a question, but she told us to call later. Why couldn’t she just tell us directly?😤
Stayed 2 nights in Aug 2025