Booked well in advance loved the location,extra bed, Keurig, dishwasher,laundry and full kitchen would meet our needs.Check in info was emailed to us. Details included how to get in the building-code, as well as a code given to unlock the door to the unit. Prob starts hereCode to unit door was incorrect. Had to call property managers for assistance. Took an additional 20min to get the proper code to work Post dinner tried to park in the underground parking-which we was advertised in the VRBO ad. No details on how to get in to the garage.Street parking it is. Same night mattress fell off the frame and laid at an angle and was unfixable. Looked and saw that it was previously broken and someone had used plywood pieces to hold it together-none of secured down, allowing the mattress to fall. Did our best to sleep and my husband slept in the xtra bed. The next morning tried making coffee in the advertised Keurig pod system-didn’t work. We had specifically bought pods to use for this system. After many attempts including moving to a different outlet, we gave up and went to Timmies for breakfast.Again,chose this property for amenities I called Prop Mgr again to express the problems. She stated she would have a main. man fix things. he came and fixed bed but no coffee maker.called again-told one would be del that evening. It was but not a Keurig! Standard pot. No coffee again. Back to Tim’sThat night check out info came-detailed underground park instr. reached out-no answer