Casa Esmeralda

3.5 star property

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Photo gallery for Casa Esmeralda

Superior Triple Room | Premium bedding, down duvets, Select Comfort beds, desk
Flat-screen TV
Flat-screen TV
Front of property
Shared kitchen

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
85c9 Cl. 13b, Cali, Valle del Cauca, 760032
  • Place, Universidad del Valle
    ‪2 min walk‬
  • Place, Unicentro Shopping Center
    ‪8 min walk‬
  • Place, Fundacion Valle del Lili
    ‪20 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪39 min drive‬

Room options

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Elite Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

About this property

Casa Esmeralda

An indoor pool, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site.
Casa Esmeralda offers 12 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Select Comfort beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
During your stay at Casa Esmeralda, you're just a quick walk from Universidad del Valle. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Universidad del Valle and 11 minutes on foot from Unicentro Shopping Center
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An indoor pool, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Casa Esmeralda. Self parking is free.

This 3.5-star Cali hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Esmeralda

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Casa Esmeralda offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Esmeralda Cali
Casa Esmeralda Hotel
Casa Esmeralda Hotel Cali
Casa Esmeralda Hotel Boutique

Casa Esmeralda Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 35 reviews
Rating 8 - Good. 2 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dianne, Merrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well located family owned hotel where everyone knows your name. It’s also nicely decorated, kept impeccably clean, and the breakfast was delicious! I look forward to my next stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Breakfast was delicious and staff very courteous.
Stayed 2 nights in Jun 2024

10/10 Excellent

ingrid

Stayed 3 nights in Feb 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing I definitely will be returning and recommending it to friends and family
Stayed 2 nights in Sep 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was excellent, clean room and property. Small hotel and good place to stay.
Stayed 9 nights in Aug 2022

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente.. en todas las areas .. nos sentimos cómo en casa .. podemos recomendar el hotel al 200 por ciento excellent service in all areas, we feel at home .. I recommend it 200 percent.. you will not regret it !!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si desean un lugar de descanso familiar este es el lugar perfecto servicio excelente sus instalaciones de lujo , te sientes como en casa .. hermoso, .. te atienden de manera personalizada y con gran esmero .. lo recomiendo no al 100 por ciento , lo recomiendo al 200 por ciento ..
Stayed 1 night in Aug 2022

10/10 Excellent

Martha

Stayed 1 night in Jun 2022

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Casa Hotel, very clean, very helpful staff, good breakfast, easy check-in/out. Thank you.
Stayed 2 nights in Apr 2022

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

The hotel was perfect for what I needed. It is close to the U del Valle. It was clean and comfortable. My room was quite spacious.
Stayed 3 nights in Feb 2022

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is exceptional and the service is excellent. The staff were always helpfull and pleasant. The hotel provide a full breakfast at no extra cost and the hotel rate was very very reasonable.
Stayed 5 nights in Jan 2022

10/10 Excellent

russell

Stayed 4 nights in Dec 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel boutique con una maravillosa atención . Es un hotel muy nuevo , las habitaciones súper limpias y confortables, desayuno completo y delicioso y la atención personalizada. Ya he estado 2 veces este año y pienso volver .Altamente recompensado
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sencillamente Espectacular!!! El servicio, la atención y el desayuno. Se pasa de 5 estrellas!! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 3 nights in Jul 2021

10/10 Excellent

Luis F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small gem in the south of Cali

This is a lovely small hotel, very clean, safe and comfortable. Staff was always helpful and kind. Good hearty warm breakfast was included but they didn’t have fresh coffee. Only instant coffee available. The area is safe and nice, though noisy during the day. Calm and silent at night. Close to everything at the heart of Cali's universities and southern comercial hub.
Stayed 14 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still been my favorite place to stay in Cali, great location!, Close to everything, super clean, good breakfast to start your day, really modern, great value, strongly recommended. Thank you to their staff for their attention.
Stayed 2 nights in Feb 2021

10/10 Excellent

LUIS A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor!!!

Excelente, la atencion, el lugar, la limpieza y sobre todo la amabilidad de todo el personal, nos sentimos como en casa pero mejor atendidos que nunca. Las habitaciones son amplias y muy comodas. La decoración espectacular!
Stayed 7 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really helpful and courteous, place is clean and quiet, great location, strongly recommend.
Stayed 2 nights in Dec 2020

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat yourself don’t cheat yourself!!

I’m glad I picked this place it was a very beautiful, clean and comfy place to stay for my 2 weeks in Colombia the staff was very friendly and helpful and the breakfast every morning is sooo delicious located in safe neighborhood I was able to walk anywhere I needed to go a feel safe I will definitely recommend staying here!
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2020

10/10 Excellent

RayStJ, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop looking this is the place... My personal hidden gem south Cali. Since the check in VIP treatment nice and near. It's all saying "mi casa es su casa" yes Casa esmeralda is that and beyond.. ! If you love shopping malls the best 2 near to hotel (unicentro and Jardin Plaza) Falabella Awsome daily breakfast Security cameras 24-7 Great location Taxis Mini fridge Hot shower Cable TV (USA) and Colombian Rooms and area extremely well care Everyone following the Covid health protection Is just my place to be Spanish now... Mis amigos he viajado el mundo Dubai Thailand Prague Italia España y este lugar es uno de los mejores lugares que podido visitar y hospedarse... Te sientes en calor Caleño trato exclusivo limpieza atención TODO es perfecto... Han tomado mucho esfuerzo de hacerlo a la perfección... Casa Esmeralda#1... Felicidades
Stayed 5 nights in Nov 2020

8/10 Good

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, different than normal hotel!

Nice place, but it's not really a hotel. It feels more like a persons house with nice people attending you. One thing I did not like was not being able to get into the building with ringing the doorbell and waiting for someone to open the gate and doors! Other than that, it's a nice place.
Stayed 4 nights in Feb 2020

10/10 Excellent

Yonara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Único detalle no tiene elevador Y un poco de olor a gato . Pelo de gato me da alergia . Recomendación no dejar gato adentro de la casa
Stayed 2 nights in Apr 2024

10/10 Excellent

Edison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Muy buena opción

Buena opcion y relación calidad vs precio
Stayed 1 night in Nov 2023