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Plazamar Serenity Resort

3.0 star property

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Photo gallery for Plazamar Serenity Resort

2 outdoor pools, pool umbrellas, pool loungers
Beach nearby
1 bedroom, in-room safe, desk, laptop workspace
Front of property
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Pool
  • Laundry
  • Kitchen

Explore the area

View in a map
Avenida Golf 4, Santa Ponsa, Calvia, Mallorca, 7180
  • Santa Ponsa Beach
    ‪5 min walk‬
  • Palma Nova Beach
    ‪6 min drive‬
  • Port of Adriano
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪27 min drive‬

Room options

View all photos for Premium Studio

1 bedroom, in-room safe, desk, laptop workspace

Premium Studio

7.0 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About this property

Plazamar Serenity Resort

Family-friendly resort with 2 outdoor pools and fitness centre
2 outdoor pools, a restaurant and a fitness centre are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Limited housekeeping is available.
Plazamar Serenity Resort offers 94 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with satellite channels. Accommodation at this 3-star resort has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a limited basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Plazamar Serenity Resort. During your stay, you're just a quick walk from Santa Ponsa Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and scooters/mopeds to rent
  • Just a 1-minute drive from Santa Ponsa Beach and 10 minutes from Puerto Portals Marina
Some rates at Plazamar Serenity Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Plazamar Serenity Resort offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Plazamar Serenity Resort. Free self parking is available.

This 3-star Calvia resort is smoke free.

Plazamar Serenity Resort has a restaurant serving breakfast, lunch and dinner.

All-inclusive details

All-inclusive room rates at Plazamar Serenity Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Catalan, Danish, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Personal motorised watercraft
  • Scooter/moped rentals
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 31 October 2025 to 1 April 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apartments Plazamar
Plazamar Apartments
Plazamar Apartments Calvia
Plazamar Calvia
Apartamentos Plazamar Hotel Santa Ponsa
Apartamentos Plazamar Santa Ponsa, Majorca
Plazamar Hotel Santa Ponsa
Plazamar Serenity Resort Santa Ponsa Majorca
Plazamar Serenity
Plazamar Apartments
Plazamar Serenity Resort Resort
Plazamar Serenity Resort Calvia
Plazamar Serenity Resort Resort Calvia

Plazamar Serenity Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 300 reviews
Rating 8 - Good. 130 out of 300 reviews
Rating 6 - Okay. 59 out of 300 reviews
Rating 4 - Poor. 25 out of 300 reviews
Rating 2 - Terrible. 4 out of 300 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Staff & service, amenities
Great place
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah Maureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room. Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy. The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed. If this is how we were treated when short staffed and a few hiccups we will most certainly be back
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamilla

Stayed 4 nights in Apr 2025

6/10 Okay

Libbie

Disliked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack. The food was good. Everything was clean. Staff was nice.
Stayed 5 nights in Sep 2024

8/10 Good

Johanne E

Disliked: Cleanliness, amenities, property conditions & facilities
Good location with easy access to the beach, restaurants and shopping facilities. The hotel was in need of maintenance such as fixing windows so they close properly and general painting and decorating. Staff were generally helpful.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly & welcoming. Rooms were slightly on the small side. Pool area was lovely, plenty of beds & parasols. Would stay again
Stayed 6 nights in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really helpful.
Stayed 5 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short break

Two good size balconies, small studio room with small kitchenette, was clean tidy with helpful staff. Close to Santa Ponca beach, pool area was nice but watch the artificial grass as it gets very hot.
Stayed 4 nights in Jun 2024

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Christien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was clean, nice looking and good food. Lifeguard very attentive and it only 10mins from beautiful beach and town centre.
Stayed 12 nights in Oct 2023

8/10 Good

Emily

Would return very nice place and staff
Stayed 5 nights in Sep 2023

6/10 Okay

Clare

Liked: Cleanliness
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant family holiday.

Great stay kids loved it all inclusive food beautiful didnt make much use of snack bar with food on so often, stayed across the road last year again was brilliant think entertainment was better in Julandia made made more use of snack bar and not so much of the all inclusive dinning as you had to cross the road... I think it would be a better idea to allow guests to go between 2 hotels as there is more pool space where pool place is much more limited in plazamar. Both two lovely hotels, with lovely staff
Stayed 8 nights in Jun 2023

10/10 Excellent

Roisin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plazamar

Our stay was extremely enjoyable, the staff and in particular Max were very friendly and helpful. The rooms were basic but did the job and were regularly cleaned with new towels, toilet rolls etc provided. The food and drinks were superb and would recommend to anyone planning on staying to go all inclusive. The location was fine, around a 5 minute walk to the beach and 10 minutes to Daniels Corner
Stayed 8 nights in Jun 2023

10/10 Excellent

K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Santa Ponsa

Great studios which are spacious and have all the amenities you would need. Beautiful pool area, with slides and lifeguard so very safe. Reception staff are friendly and very helpful and all areas are very clean and well maintained.
Stayed 4 nights in Apr 2023

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer ist ungemütlich, die Betten sind NUR EINZEL BETTEN, also für Paare ist es überhaupt nicht geeignet, Als ich der Mitarbeiter an der Rezeption nach andere Zimmer gefragt habe , sagte er das wäre das letztes was er hat, das gleiche hat er die nächsten auch erzählt Housekeeping nur alle 2 Tage, kein Shampoo im Zimmer, keine neue Handtücher
Stayed 3 nights in Apr 2023

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated and very noisy could hear every sound from next door and out side the room would definitely not recommend tis hotel
Stayed 6 nights in Oct 2022

10/10 Excellent

Aleksandar

Stayed 7 nights in Aug 2022

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff was friendly but housekeeping was sloppy. Perhaps the supervisor/manager was not keeping a close eye on the quality of their efforts. We had 3 in our room but over 7 nights the third bed/couch was only made twice. The "efficiency" was missing plates. We had to ask for toilet paper. Breakfast was good. Lunch was disappointing. We never had dinner there.
Stayed 7 nights in Jul 2022

6/10 Okay

Adrieli

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2022