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Zenia Hotel & Spa

3.0 star property

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Photo gallery for Zenia Hotel & Spa

Indoor pool, open 3:00 AM to 9:00 PM, pool loungers
Sauna, hot tub, steam room, massages
Front of property
Premium bedding, in-room safe, desk, blackout curtains
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym
  • Bar
  • Air conditioning
  • Pool

Explore the area

Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
  • Cambrai Cathedral
    ‪4 min drive‬
  • Aristide-Briand Square
    ‪5 min drive‬
  • German Cemetery on the Solesmes Road
    ‪7 min drive‬
  • Lille (LIL-Lesquin)
    ‪53 min drive‬

Room options

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Zenia Hotel & Spa

Art Deco hotel with 3 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is not available.
Zenia Hotel & Spa offers 47 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Proville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenia Hotel. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Zenia Hotel & Spa. During your stay, you'll be close to Cambrai Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at ZENIA HOTEL
  • Continental breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Indulge with massages at Zenia Hotel
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Cambrai Cathedral and a few minutes from Musée des Beaux-Arts de Cambrai
  • Pets welcome for a fee
Zenia Hotel & Spa offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Zenia Hotel & Spa. Self parking is free.

This 3-star Proville hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 8:30 AM and 11:00 AM.
ZENIA HOTEL – This restaurant specialises in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Weekend continental breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ZENIA HOTEL

Things to do

  • 3 hot tubs
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM on Saturday, 8 AM-1 PM and 4-10 PM on Sunday. Check-in hours are 3-9 PM on Saturday.

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 6 2025 (dates subject to change):
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 5.50 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 3:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Zenia Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 213 reviews
Rating 8 - Good. 52 out of 213 reviews
Rating 6 - Okay. 31 out of 213 reviews
Rating 4 - Poor. 16 out of 213 reviews
Rating 2 - Terrible. 10 out of 213 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhodri, Haverfordwest

Business traveller
Excellent food to be fair
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Comfortable stay

Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm.
Stayed 1 night in Feb 2025

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024

8/10 Good

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel to relax

Lovely hotel & staff
Stayed 11 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual Location

It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023

2/10 Terrible

Marc

Stayed 1 night in Oct 2022

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great overnight stay.

Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022

10/10 Excellent

pierre, San Ramon

Stayed 1 night in Apr 2022

10/10 Excellent

Analia

Stayed 1 night in Mar 2025

10/10 Excellent

Franck

Business traveller
Liked: Cleanliness, staff & service, room comfort

Top

Toujours un accueil formidable, une équipe au top
Stayed 3 nights in Feb 2025

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

myriam

Travelled with family
Liked: Cleanliness, staff & service
Personnnel très agréable et accueillant, rien à redire. Chambre confortable et calme (un peu de poussière sur les meubles néanmoins). Petit déjeuner très copieux. Petite déception sur les équipements du spa : eau de la piscine très très froide, hammam non fonctionnel, que deux jacuzzis sur les trois annoncés.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Confort, accueil, calme, .. tout était super pour une belle nuit
Stayed 1 night in Jan 2025

10/10 Excellent

Adrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Olivier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Stayed 1 night in Dec 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remboursez-moi

Très deçu nous demandon un remboursement
Stayed 1 night in Dec 2024

4/10 Poor

Yohann

Stayed 1 night in Nov 2024

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a stop over in cambrai Spa facility nice Breakfast also nice A bit far out in commercial zone than center
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Salle de bain en piteux état, petit déjeuner de piètre qualité. Pour la salle de sport ne comptez pas trop sur les équipements. Néanmoins très bon accueil et calme. Je ne reviendrai pas.
Stayed 1 night in Nov 2024