Alex was very friendly and prompt on answering questions. I loved how she provided a long list of amenities, places to visit, things to do, local restaurants and hiking trails. The cabin was exactly how the listing stated, the only thing was the bathroom. It was actually kind of funny because my husband, who is muscular, could barely fit into the toilet area but he managed. The bathroom was small. Overall, we really enjoyed our trip and we will book with Alex again! The area was kind of secluded, yet close to attractions and trails.