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Crowne Plaza Canberra by IHG

4.0 star property

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Photo gallery for Crowne Plaza Canberra by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
View from room
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Bar

Explore the area

View in a map
1 Binara Street, Canberra, ACT, 2601
  • Canberra Centre
    ‪2 min walk‬
  • Australian National University
    ‪12 min walk‬
  • Australian War Memorial
    ‪17 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(52 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Diplomatic)

1 bedroom, minibar, in-room safe, desk

Suite (Diplomatic)

10.0 out of 10
Exceptional
(1 review)
  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Glebe Park View)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Double Beds (Glebe Park View)

  • 32 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Glebe Park View)

Premium Room, 1 King Bed (Glebe Park View) | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Glebe Park View)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Glebe Park View, Rollaway)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Glebe Park View, Rollaway)

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Park View

View from room

Standard Room, 2 Double Beds, Park View

7.8 out of 10
Good
(19 reviews)
  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(53 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 99 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Park View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, minibar, in-room safe, desk

Presidential Suite

  • 119 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Canberra by IHG

Family-friendly hotel connected to the convention centre in Canberra with a seasonal outdoor pool
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Canberra by IHG offers 296 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desk chairs. 32-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Canberra by IHG's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Canberra Centre. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute walk from Canberra Centre and 14 minutes on foot from Australian National University
Crowne Plaza Canberra by IHG offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Crowne Plaza Canberra by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canberra hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Redsalt Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Binara One – This bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (AUD 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Binara One
  • Redsalt Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Breakfast Inclusive Rate: Guests who booked a rate that includes breakfast will receive breakfast for up to 2 adults sharing a guestroom. Breakfast fees apply for additional guests

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 March to 31 October:
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 18 for children
  • Covered self-parking fee: AUD 35 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 26 September and close on 02 May.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canberra Crowne Plaza
Crowne Plaza Canberra Hotel
Crowne Plaza Canberra
Crowne Plaza Hotel Canberra

Crowne Plaza Canberra by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL J

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Very helpful at all times Sukhjeev Rhianna Van and Amanda at reception
Stayed 5 nights in May 2025

4/10 Poor

Lan

Disliked: Cleanliness, property conditions & facilities
Good location however the room is so old, not clean enough. TV automatically turned on during middle of the night which is scary.
Stayed 2 nights in Apr 2025

6/10 Okay

Jehad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pillows were terrible and hard, first night sleep was uncomfortable the silding window blinds were hard to open in the room even lightly cut my arm in the process of trying to open it. however the staff were sincere and very helpful to make it as comfortable as possible for my family and I.
Stayed 1 night in May 2025

8/10 Good

Nnaemeka

Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the centre of Canberra ! I’ll be back
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Nate

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, IHG Crowne Plaza Canberra is a very good value for money in Canberra CBD.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

4/10 Poor

Kristine

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Blinds didnt work throughout our stay and we were been told that the technician didn't turn up. No upfront communication, we had to raise this issue. Shampoo and body wash were empty in bathroom and we had to ask the front desk in order for them to be refilled. Housekeeping on day 2 or day 3 didn't occur until 4.30pm. Leftover food and tray were left outside our room. Guests across from ours are very loud and triggered the fire alarm on our last day. Overall, room itself is ok except we never get the chance to have functioning blinds to see out the window.
Stayed 3 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Loved the brekky and free parking deal we got. Breakfast buffet was great as were all dining options. Disliked bathrooms. Need updating. Mouldy shower curtain. Boisterous rugby players in the restaurant were disappointing. I won’t mention the team name as it was only 4 players
Stayed 3 nights in Apr 2025

8/10 Good

Craig

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Parking was $35 as opposed to the Parramatta Holliday Inn $25.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brett

Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the wonderful team that organised our rooms on the quiet floor for my elderly parents. The rooms were spacious and very comfortable. We will be staying here again.

8/10 Good

Yi

Travelled with family
Liked: Room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bathrooms are very dated and need renovating. The breakfast buffet was very busy and we were seated in the conference room which was out of the way to access the buffet and the food was cold.
Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old tired and not cheap. Buffet breakfast was ordinary, room was small; hotel was constantly dirty. A good location, but noted the Meriton was around the corner now.
Stayed 4 nights in Apr 2025

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, amenities
Very close to shops and transport if required. Beds were comfortable and staff were friendly. Family of 4 found it very easy to stay here and would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were great, room clean, the breakfast was amazing, well worth the cost!
Stayed 1 night in Apr 2025

8/10 Good

Navpreet

Stayed 3 nights in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
My 5 yo son needed a bath but there was no plug. We rang down for one and 30minutes later they brought one to our room, but it leaked. It's not a big thing but frustrating.
Stayed 1 night in Apr 2025

10/10 Excellent

Jagroop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025