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Novotel Canberra

4.5 star property

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Photo gallery for Novotel Canberra

Lobby
Exterior
Lobby
Terrace/patio
Sports facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Canberra Centre
    ‪2 min walk‬
  • Australian National University
    ‪5 min walk‬
  • Australian War Memorial
    ‪3 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, individually furnished, desk

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 2 Double Beds

7.2 out of 10
Good
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Canberra

Hotel with a sauna, a quick walk to Australian National University
Along with an indoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Canberra offers 286 accommodations with laptop-compatible safes and complimentary slippers. This individually furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The shopping around Novotel Canberra gets high marks from our customers. During your stay, you're just a quick walk from Australian National University. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from Australian National University and 4 minutes on foot from Canberra Centre
As a guest of Novotel Canberra, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
First Edition – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar – This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 32 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • First Edition
  • First Edition Bar

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults and AUD 0 to 16 for children
  • Self-parking fee: AUD 32 per night (in/out privileges)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 290 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 137 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roadie

Clean hotel in a good location for walking to shopping n eateries
Stayed 2 nights in May 2025

8/10 Good

Lindsay-Meg

Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

paul

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very clean, great facilities and very helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent clean hotel

Decent clean hotel. Pool area was good but sauna was closed for some reason.
Stayed 1 night in May 2025

2/10 Terrible

Rene

Business traveller

Terrible customer service

Terrible service, made a mistake on the reservation but they are not able to change the reservation they blame the operator. No recomendéis, terrible customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Kheng Boon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient and accessible to all amenities.
Stayed 2 nights in Apr 2025

6/10 Okay

Neha

Disliked: Cleanliness
I would recommend the maintenance team to get the poorly ventilated vents inside rooms.they are covered in heapsbif dirt and grim. The spa pool is too compact and gets overcrowded for a shared facility.The water gets dirty so quickly,one doesnt feel like to get in.
Stayed 3 nights in Apr 2025

4/10 Poor

Beverley

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frustrating the car park was full
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Jonathan

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is good, but the hotel is dated. Overdue for renovation and a refresh
Stayed 3 nights in Apr 2025

4/10 Poor

myles

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A room booked for 3 people only had 1 bed ready, had to ask reception to make the bed, and only 2 towels instead of 3. Waited for a seat for the buffet breakfast for 30 mins both days. The room card stopped working 2 hours before check out.
Stayed 2 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and felt safe there. Didn’t like the state of Canberra. Graffiti & drunk people passed out on pavement
Stayed 3 nights in Apr 2025

8/10 Good

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be back again
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable, buffet breakfast was good & containers refilled regularly. The evening meal on the 2nd night was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Callum

Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Kellyanne

Travelled with family
Disliked: Cleanliness
Under our beds were filthy, there was a ball, hair ties, brochures and months worth of dust. When we arrived there was 1 staff member in desk after waiting about 10 minutes whilst she was taking calls we going out that we had to park off sight and were handed a list of places for us to find.
Stayed 2 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Whenever I stay n Canberra, I always choose the Novotel. So convenient
Stayed 13 nights in Mar 2025

6/10 Okay

Stephen

Travelled with family
Some things havent changed in literally 30. Years eg pool area . Husband got swimmers caught on broken air/water jet in spa fortunately we were able to free him. Room is a good size but very dated. Granddaughters fold up bed was uncomfortable next time we will book a real bed for third occupant. Donuts were stale at breakfastrest of breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ANU
Stayed 2 nights in Apr 2025