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Ramada by Wyndham Diplomat Canberra

4.0 star property

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Photo gallery for Ramada by Wyndham Diplomat Canberra

Exterior
Lounge
Property entrance
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Hely St. cnr. Canberra Ave., Griffith, ACT, 2603
  • Place, Lake Burley Griffin
    ‪12 min walk‬
  • Place, Manuka Shopping Centre
    ‪19 min walk‬
  • Place, Federal Golf Club
    ‪3 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for King Boardroom

Premium bedding, pillow-top beds, minibar, in-room safe

King Boardroom

  • Sleeps 3

View all photos for Standard Room With Queen And Single Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room With Queen And Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Twin Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Twin Queen Room

  • Sleeps 4

View all photos for Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Queen Room

9.2 out of 10
Wonderful
(58 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen & Single Room

Premium bedding, pillow-top beds, minibar, in-room safe

Queen & Single Room

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for King Room

Premium bedding, pillow-top beds, minibar, in-room safe

King Room

9.2 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Spa Suite

40-cm flat-screen TV with satellite channels, TV, books

King Spa Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Twin Queen Room

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Boardroom

40-cm flat-screen TV with satellite channels, TV, books

King Boardroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Spa King Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Spa King Suite

  • Sleeps 3

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About this property

Ramada by Wyndham Diplomat Canberra

This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a microwave in a common area and 24-hour room service. Change of towels is available on request
Ramada by Wyndham Diplomat Canberra offers 67 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 40-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Ramada by Wyndham Diplomat Canberra's great location. During your stay, you'll be within walking distance of The Cusack Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 15-minute walk of The Cusack Centre and Lake Burley Griffin
Ramada by Wyndham Diplomat Canberra offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1600 square feet (149 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ramada by Wyndham Diplomat Canberra. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canberra hotel.

Ramada by Wyndham Diplomat Canberra has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games
  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,600 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in September and close in April.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Canberra Diplomat Hotel
Diplomat Canberra
Diplomat Hotel Canberra
Hotel Diplomat Canberra

Ramada by Wyndham Diplomat Canberra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Hao

Travelled with family
Liked: Cleanliness, amenities
This hotel seems accomodated sydney 2000 Olympic game teams, therefore some of the building design are of attributes. Has public laundry with LG think IQ washer/dryer (All-in-One). Very helpful. Breakfast not buffet type but per menu order, out of expectation, very good quality. Recommend. In room coffee machine great with high quality machine and pods. Room is big and clean, arranged in a considerable way. Overall a nice hotel.
Stayed 2 nights in Dec 2025

8/10 Good

Vineet

Stayed 3 nights in Dec 2025

6/10 Okay

Sheryl

Travelled with family
Rooms are fine but we were given a room by the bar/ breakfast area which was loud. Breakfast wasn’t mentioned to us at check in and after we checked out I got a message to ask to rate breakfast. We didn’t even realise it was included in the stay!
Stayed 1 night in Dec 2025

8/10 Good

Bishesh

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and stay was great!! However expedia booking was under a different but similar name. Concerned with the
Stayed 2 nights in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Staff are always friendly, professional and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Shuang

Stayed 1 night in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
The Ramada was clean, comfortable and well located for our needs. Staff were friendly, efficient and flexible. We will return.
Stayed 1 night in Dec 2025

10/10 Excellent

Francinet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était très bien très très grande, juste la salle de bain qui est un peu vieillissante Mais le personnel très gentil et très poli
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Prem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice hotel.
Stayed 1 night in Nov 2025

4/10 Poor

Jacob

Stayed 1 night in Nov 2025

2/10 Terrible

Jagjeet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was so disgusting and limited options. Food was cold and staff were so unfriendly. Highly no recommend to anyone.
Stayed 1 night in Nov 2025

10/10 Excellent

Jae min

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

sonya

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, we had seven rooms for my sisters wedding and the rooms were great
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff all through the property. Easy parking, great location
Stayed 7 nights in Oct 2025

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, amenities
Clean rooms, staff very friendly, dinner was nice but did expect more from Canberra.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful location
Stayed 4 nights in Oct 2025

6/10 Okay

Kaushik

Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty
Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given had such an overwhelming smell of odour chemicals on entering the room. Also had the shower over the bath. We were given another room which was the Boardroom. Super big and fun with the Presidental desk and chair, The ensuite was tiny for such a grand room. We paid for breakfast which was a bit of luxury.
Stayed 1 night in Sep 2025

6/10 Okay

Nadia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I chose this property because they have a pool but sadly it was closed. It states it's open from September but it was still closed in October. Staff advised it's because of the Canberra weather. I wish that was better disclosed. Our room had an old TV that we couldn't cast to. We were told they're sbeing upgraded. Staff sped up our room and our Tav got upgraded on our second night. The facilities dated but very clean. Breakfast included was a la carte, not buffet (I couldn't find this information online prior to booking).
Stayed 2 nights in Oct 2025